So what was that I said previously about no drama? Hmmmm. We now have what Heather and I are calling a "staff infection." I've introduced the entire team to coaching, tracking, and systems for success. I've
Change, at times, can be a little unnerving. It can cause fear and strife, adventure and realization, action and reaction. Adrienne has spent the past few months on a rollercoaster - moving to a new state,
Here in North Carolina, Spring is in the air. Everything is blooming, beautiful, and changing. It is definitely a symbol of what's happening here at the salon. Change is in the air.
First off, I'm very happy to report that Adrienne had her first $1,000-week! That's tough even for a seasoned nail tech with a seasoned clientele. Woo hoo! Adrienne has been so focused and on her game.
Looking back at all of the numbers for the last two to three months shows the drastic turn my business has truly taken. Pedicure "season" has helped tremendously, as well as those gift cards from the
Ever know a client who knew just enough to be dangerous? Yeah, they're the ones buying the "Ped Egg." One of the biggest ways to increase service and retail sales is through consistent education with your
I feel like the success train isn't hurling down a mountain and out of control anymore! We are climbing up the mountain, and new people are coming on board every day. The entire salon has climbed
When you combine great desire and tracking on a regular basis, you see BIG results. Adrienne is on fire! I couldn't believe the turnaround in the past few weeks. From solid greetings and closes from the
The past week has brought me a bunch of positives: 62% of my clients rebooked; my average ticket increased $3 per client; the new Chi polish line is awesome, and so is the new foot file I
It’s so exciting that Adrienne is finally making a name for herself and for her unique services. In a land that had never heard of "gel toes" she broke down the barriers by providing services to
