Salon Gives Clients Personalized Welcome Sign
At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.
On My Mind: Share the Love
This is the month more than any other when the word “love” gets thrown around, so I say embrace the sentiment and look for ways to spread the affection among your clients, coworkers, and peers.
The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad
Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.
Alcohol OK at California Salons
As of January 1, 2017, owners of California beauty salons and barbershops can legally offer clients one free serving of wine or beer.
Crowdsourcing: What Are Your Rituals?
This month we asked nail techs: Do you have any quirks, habits, or special rituals you find yourself doing before performing a service?
by Tracy Rubert
Tales of Travails: My Longest Nail Service Ever
You don’t ordinarily think of doing nails as a test of endurance, but sometimes it can be — especially when you’re first starting out. We asked our Facebook friends to tell us about the set of nails that took them the longest to complete — whether due to their newbie status or the intricacies of a special design.
Crowdsourcing: Do you make clients reschedule during cold/flu season if they come in sick?
This month we asked nail techs: Do you make clients reschedule during cold/flu season if they come in sick? Do you reschedule if you’re sick?
by Tracy Rubert
6 Habits That Will Get Clients to Rebook Every Time
Building your book requires hard work, consistency — and asking the right questions to get clients to prebook. Don’t worry, you can still talk about the weather, or what you’re watching on Netflix, but you’ll want to squeeze a few of these questions into the conversation from here on out.
Crowdsourcing: Turning Clients Away
This month we asked nail techs: Have you ever turned away a client? If so, why and how did you do it?
by Tracy Rubert
Crowdsourcing: Do You Talk Politics in the Salon?
This month we asked nail techs: Do you talk politics in the salon with clients or coworkers? Why or why not?
by Tracy Rubert
Beauties Talking Business Q&A with Holly Schippers
CND Education Ambassador Holly Schippers aka FingerNail Fixer talks with vloggers AnDrea and Jenny of Beauties Talking Business about her career and she gives back to the nail industry.
Create Welcome Packets for New Salon Clients
Nothing Beats a Warm Welcome: Salon owner Tammy Dennis advises nail techs to create an awesome first impression by providing new clients with a formal welcome packet.
Q&A with Suzie: Acrylic vs. Gel
Suzie addresses three important questions asked by many non-professional viewers regarding Acrylic or Gel Nails.
Give Your Clients the Silent Treatment: No-Talking Zones In Your Salon
Should you establish a no-talking zone at the salon for clients who just want to zone out?
Nail Art Wheels Spark Creative Choices
Nail tech Rachael Peterson uses her nail art wheels to display the latest colors, show clients examples of her work, and make custom nail art suggestions.
Celebrating Aging Hands of Moms and Clients
For Mother's Day we pay tribute to the aging hands that cared for us -- and that you see every day at the manicure table.
by Erika Kotite
Concierge Manicuring: Taking Mobile Care Up a Notch
Catering to clients whose medical needs require a special level of care or who just want an extra dose of pampering is what concierge manicuring is all about. Providing these specialized services away from the traditional salon environment is a growing trend that presents an exciting opportunity for motivated nail techs.