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Business|Articles|Nov 1, 2009

Seven Ways to Market to Seniors

When mobility becomes limited, aging men and women who always saw pedicures as a beauty treatment may realize it’s a great alternative to monthly visits to the podiatrist for basic foot maintenance. Tap into this niche of golden girls and guys with some targeted marketing techniques.

Business|Articles|Nov 1, 2009

Cuccio Naturalé Turns 10

Cuccio Naturalé is celebrating 10 years of being in business. “The last 10 years have been amazing,” says Tony Cuccio, CEO and president of Cuccio Naturalé. “I really have seen the line grow and develop into a mature spa brand. We started with a few niche products in the beginning and now we have a line of full-scale service spa products.”

Business|Articles|Nov 1, 2009

Do Retail Right

Because profit margins on retail goods are many times those of service dollars, retail is vital to the health of your business. Learn eight tricks for implementing a successful merchandising strategy — from product placement to lighting.

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Business|Articles|Nov 1, 2009

Pink and White and French All Over

The Paris-inspired salon The Pampered Girl is co-owned by friends and former coworkers Christina Yang and Alexandra Armstead. In divvying up the responsibilities and bringing new ideas to the table, they’re finding that two heads are better than one.

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Business|Articles|Oct 27, 2009

Week 13: Suggestive Selling — Not Pushy, Just Persistent

Suggestive selling is one aspect of merchandising that is often overlooked, yet it can make a tremendous difference in the total retail sales of a salon. It is a proven statistic that close to 40% of clients will say yes when asked by a staff member if they wish to upgrade in size or quantity. There is a fine line to being perceived as pushy or merely suggestive, though.

Business|Articles|Oct 20, 2009

Week 12: The Five Ways Leaders Lose Their Edge

Whether the economic times are flourishing or floundering, many leaders get stuck in the same trap: They don’t take time to stop and reflect on what they’re doing. Because there’s so much for them to do and they have so much responsibility and accountability on their shoulders, they’re constantly on the go, striving to deliver results. That’s why they need to take a step back, and give some serious thought to what they’re doing and why they’re doing it.

Business|Articles|Oct 12, 2009

Week 11: Client Surveys: Getting Feedback You Can Use

We all know customer satisfaction is essential to the survival of our businesses, but how do we find out whether our customers are satisfied? The best way is to ask them with regular customer satisfaction polling. Talking to your customers — finding out what they like (and dislike) about how you do business — is the first step toward success and growth.

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