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Business|Articles|Nov 1, 2006

The Ladies Love The Powder Room

At The Powder Room, a chic salon in St. Peters, Mo., the motto is “Life should be an experience!” And, when customers come to the salon, the experience they get is as enjoyable as having a good lunch with their best girlfriend.

Business|Articles|Nov 1, 2006

Ten Ways to Pacify an Angry Client

In a perfect world you would never have an unhappy client. But like it or not, some day you'll have a tough customer who needs to be handled with diplomacy and tact. These 10 steps will help you through and teach you something in the process.

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Business|Articles|Nov 1, 2006

My Biggest Challenge Is…

A career in the nail industry has its fair share of rewards, but with it can come issues that challenge even the most die-hard professional. From finding it difficult to retail products to being allergic to chemicals in the salon, it seems almost every nail tech has some concerns regarding her occupation.

Business|Articles|Oct 1, 2006

How to Get the Most Out of Your Distributor

Next time you pop into your favorite distributor’s showroom or talk with your sales representative, find out what additional services they provide. What you discover may help you build a stronger salon brand and a more profitable business. Here are 20 things your distributor can do for you.

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Business|Articles|Oct 1, 2006

How To Win Over a Wider Variety of Clients

Sure, women in their 30s and 40s might be your bread and butter, but what can you do to attract a cross-section of demographics into your salon? Here, we profile four different client segments — teens, young professionals, baby boomers, and men — and tell you how to capture each segment, what services will delight them, and what the ideal products are to send them home with.

Business|Articles|Oct 1, 2006

A Tale of Keeping Beauty

Maria Lekkakos opens up her new Alexander’s Spa & Salon in dreamy Wenham, Mass. There, the pageant princess uses her Yankee (and Greek) ingenuity to make Alexander’s a getaway fit for a queen.

Business|Articles|Oct 1, 2006

Lulu’s by Travis Parker

As we walked by an empty storefront, my flip-flopped feet wanted a rest, and the storefront was simply a tease. The cream-colored paper plastered to the window taunted me with stories of manicures and pedicures, and the logo — with its bright colors and intricate font — promised me that this would be an adorable nail spa.

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