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Business|Articles|Dec 1, 2000

All the RAJ

With the philosophy that nature is the basis for aromatherapy, this nail studio incorporates reflexology and herbology into its services for some fundamental natural nail care.

Business|Articles|Dec 1, 2000

The First Impression [Really Does Count]

Often overlooked, the front desk position in every salon has the power to make (or break) the first (and last) impression a client has of your establishment. Here we show you how to turn your front desk from asupport position into a profit center and customer service gateway.

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Business|Articles|Nov 2, 2000

At Home in Lebanon

Although Lebanon, Ohio-based The Regency may have spa-like offerings, the salon goes out of its way to give clients a warm and cozy environment where pampering is the norm.

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Business|Articles|Nov 1, 2000

Get Clients in a Lather

Michelle Palmer, a nail tech at The Nail Company in Camdenton, Mo., got tired of cheaters—clients who’d skip the soap when sent to wash up—so she instituted a new and improved system.

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