How do you handle your pet peeves about clients?
How do you refuse a service yet keep the client?
If my clients are waiting for a manicure, I offer them a free paraffin therapy. If my clients are waiting for fills, I offer them a bottle of nail polish or a small bottle of lotion or gel for free.
Our policy is: “Any children unsupervised will be sold as slaves.” This sign is on the table in my waiting area.
To ward off the summer slump, I run a pedicure promotion called “Do you dare to go bare…barefooted.”