Sometimes parents bring 11- to 15- year-old kids into the salon to get a full set of acrylics. I really hate to put acrylics on them because they are so young. I refuse the service, but then my boss says to do it because they have the parents’ permission. Are three rules as to an age limit by the state boards? I fear the girls ripping one off while playing and then the parents coming back on me. Can I be held responsible for any damage that happens when they rip one off? Also how can I refuse the service in a nice way without upsetting my boss or the parent? Please help.
How do I handle a tech who calls in sick all the time –and usually when I need her the most?
Readers share their great ideas, including having client do her own polish removal to simple ways to get polish bottles unstuck.
I have a client who has come to me faithfully for two years. My problem is that her nails never stay on no matter what I do. She has gone to several different techs and has always had this problem. She has psoriasis, and very thin, extremely dry skin. One slip of the file and she is a bloody mess. She often comes in with just three nails on-or else they are all on but by the time I nip all the lifted acrylic, she is down to nothing. I feel bad, like it’s my fault, so I only charge her for a fill. She is a very good tipper so charging extra for fall-offs doesn’t seem right to me. But I can’t keep putting full sets on her every two weeks. Any suggestions?
How do you keep yourself, you employees, and you salon safe?