What bee is in my bonnet this week? The repeat cancellations/reschedules. The clients who cancel their appointment with exactly 24-hours’ notice, reschedule for the following week or the week after that (whenever I can next fit
Nonprofit Beauty Bus has been providing free beauty services -- including nails (the #1 requested service), hair, and make-up -- and, along with that pampering, a sense of hope, touch, and normalcy to terminally or chronically
We’ve been reviewed and well-received by several blogs.We’ve gotten nods of approval from a couple TV stations. Here’s a link to our last segment on 190 North: http://190north.com/video?id=8713592&pidAnd then, there was Yelp. One bad review on
The time of year has come when I spend too much time fixing nails and looking at green spots under nails that should have been tended to a week ago. Part of the problem is that
I attended the Premiere Show in Orlando and had some travel commitments for the rest of the week, so I was out of the salon for an entire week. (The photo is of me on the
We have been talking about client events — how to host them and how to make your event successful. I have shared several ideas and event planning tips to get you thinking about your next event.
Switching your book from low-tech paper and pencil to new-fangled computer form isn't just an adjustment for you, it's an adjustment for your clients too. I made the switch in 2004 when I finally broke down and
We're finishing our series on client events. We have covered so much over the last few weeks. Here are the final preparations to make your event a success.Station Set Up: Make sure that all of the
Kudos to Nikki! She did a great job on both of our TV segments with WCIU-TV You & Me and 190 North on ABC. (Below is a nail art design Nikki did for the 190 North
Today a woman from a local business to whom I'd previously given the salon-marketing postcard came in for a gel manicure. She mentioned that she had stopped by three times when we were not there. Business
