clients

Easy Solution to Advising Clients on Polish Colors

If customers ever want to know which colors compliment their skin tones, point them in OPI 's direction!

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Would You Move Your Growing Nail Business for Your Husband's Career?

It’s November (OMG!), and I just realized I only did one blog post last month. I'd like to extend my deepest apologies to you all. Last month was busy and over before I realized it. So

Fish Pedicures Unlikely to Cause Infection, says HPA

The fish pedicure hasn't been in the news much lately, but it's far from forgotten. The idea of tiny fish nibbling off the dead skin of off human feet seems to spur a visceral reaction in

Making It Tough to Say No, Part 1

In my last post  I showed you the math of how much money can be lost by not pre-booking just one pedicure. Hopefully the math made sense to you and you’ve started to make the pre-book

The Big Pitch

Many of you tell us you lead with a compliment. When you meet someone who is a potential client, what do you say in a minute or less to introduce yourself as a nail tech? In other words — what’s your elevator speech?

Read Carefully

Uh oh. So I got a call the other day from a client who's looking for “Shellac.”  Well I'm sorry. Although I do now have a smattering of brand-specific “Shellac” colors, including the corresponding top and

People Who Need People

I live under a rock. Figuratively speaking, of course. Not that I wouldn't live under a rock literally if I could find a nice enough rock. But my point is, I have no idea who you're

These Boots Ain't Made for Walking

I have two clients whose toenails are wrecked. We're talking some serious messed-up-ness here.Every month I scrutinize the new damage and determine whether or not the nails are even safe to work on while I answer

A Certain Flare

I've come to a reluctant truce with flares and we've been negotiating a treaty for the last year or so — we still have some fine points to work out, but thus far, flare nails and

Registration Please

I cannot seem to talk my clients into spending 10 minutes to write a positive review for me or the salon on Yelp ... or any other peer-review site it seems. I've posted numerous requests for reviews