salon services

Assessing My Service Offerings

It has officially been three months since I got my manicuring license. This past weekend I decided to go back though my books to see how many nail-related services I've been doing, how often, and what

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“Princess Melissa” Debuts

Our Spring festival season is upon us and we have been keeping very busy. "Princess Melissa" made her debut at a recent school festival and was well received. Princess Melissa is my oldest son's girlfriend who

Let Me Fix That

I hate doing repairs. I certainly want to fix nails that have gone awry, but let's face it, repairs are time-sucks. And when your days are booked back to back, finding 15 minutes to squeeze in

Add-on Advice for Veteran Techs (Part 2)

This is part two of the list of solutions for the seasoned nail technician who is reluctant to offer add-on services. These suggestions will help us to become more confident and give us new techniques to

Add-ons: What Works for Me

When it comes to add-on services, these are some of the strategies I can tell you have definitely worked for me.  A few years ago I was seeing the same clients every two weeks at the

Add-on Advice for Veteran Techs (Part 1)

In last week’s post, I gave new nail technicians solutions to feel more comfortable with making add-on offerings. This week’s list of solutions is for the seasoned nail technician. These suggestions will help us to become

Building Confidence Through Roleplaying

We recently had a brand new nail technician join our salon and I know that I heard a lot of the same types of reasons Jill discussed from her when we talked about not asking for add-ons.

Pricey, But Well Worth It

I didn’t exactly expect to find any bargains as I was browsing the nail service menu at the upscale Spa Gregorie’s, a small chain of day spas in Southern California, but I was a little surprised

Add-ons: Overcoming Objections

In last week’s post, we talked about the many reasons why nail technicians hold back on offering additional services and add-on menus. This list of reasons is from the last article and below each one you’ll

Upselling Services at Last

I think that every nail technician I know can relate to Jill’s last post. At times in my career I have been at both ends of this scale. Up until a few years ago I was