At some point in your career — if you're going to work by appointment for very long — you're going to find yourself on an angry cleaning frenzy, or soothing your nerves with an unexpected latte
I have hired a marketing company, Proprietor's Market, to represent the salon and do outreach marketing for me. We are working together to build on the brand that I've already started with. Proprietor's Market is a
A while back I had a surprise visit from another nail tech who left quite an impression on me; and I don't really mean a good impression. She was looking into renting space in the same
We meet a lot of people in the course of our business. Not only do we meet our customers face-to-face, but we spend time with them, literally holding their hands, chitchatting about whatever is on their
When I started doing nails I spent my days sitting at my desk with nothing to do but paint sample nail art on tips and stare challengingly at the phone — daring it to ring. I
January and February have been extremely slow months for us. Being sick for most of January and February, I saw how important it is to have techs working for me who are reliable and able to
I never cease to be amazed — befuddled even — at clients who sit down across from me and put their arms up on my table, while leaving their chair three feet away from the table,
“Team Colors”— I love it. That is another great idea. At our salon we often try to do mini contests and have prizes to encourage the employees to participate. I think it makes everyone a little
In 2002 my mother had a heart attack. At the time, she was working alongside me at the salon (she's also a licensed nail tech, but that's another story!) in the afternoons and going to school
We have begun to notice all of the businesses in our area. We have realized that there is so much potential surrounding us. We have compiled a list of the companies near our salon we can
