By Bryan Durocher, Durocher Enterprises Q: How do you feel about giving discounts off services? A: I am not a big discounter. I believe it attracts a couponing type of client who is just moving around looking
You know, loving your job doesn't mean that you love it every day. Some days are filled with too many people with too many voices and too many opinions. And by the end of it all
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About two weeks ago my schedule started off looking pretty well-filled out for the week. By the end of Tuesday afternoon, however, I'd had nine cancellations and my schedule looked more like Swiss cheese. My first instinct
By Kristi Valenzuela, Crystal Focus Challenge #2: Your Business Shouldn’t Be a Secret! A five-mile radius in any town in America is usually home to 40 to 100 salons! This depends on where you live, of
With the combination of cuticle nippers, chemicals, and customers, there is always the risk of an accident — and a lawsuit. The best defense is to hope for the best, but prepare for the worst.
I just found a professionally-done video by the Washington Department of Licensing of a nail salon inspection. You can watch the six-minute video here. The video is geared toward consumers (advising them of what to look for
When we find ourselves in the position of having to end a relationship with a client, we usually say we have to "fire" a client. I'm not sure if we actually "fire" clients or if we
I'm new to this field. Exactly what is a pipeless pedicure chair? How is it different from a standard pedicure chair? Is it a state requirement for any state?Cindy Hi Cindy, The main difference is with the jets.
Ah, pedicure season. Or is it AAAHHHH, pedicure season? For the most part, I’m sure all of you look forward to the summer months for the natural boost to your pedicure business, but I’m also curious
