jill wilson

I’ve Been Here a Year!

Welcome to the one-year anniversary of my tenure at The Coaching Chronicles! Can you believe it's been a year already? Wow, how the time and information have flown. It has been a great year writing these

Read more

Make Goal-Setting Your Goal

So, how are you doing on the thank-you notes? Have you written out a few or are you trying to avoid it by stalling? Make a commitment to set aside time this week if you haven’t

The Art of the Thank You Note

So it’s 2012 and a new year is already upon us. I hope everyone had a nice holiday and a made lots of money working extra holiday hours, selling products, and performing additional services. I know

Retail Offers They Won’t Refuse

We all have holiday retail items. These are items the salon owner purchases to increase holiday sales. Some of these items may be special purchases, stocking stuffers, or free gifts with purchase. Retailing these items helps

Ring Up Those Gift Certificate Sales

Awesome Sandy! I am really glad to hear that the pre-book contest is working and increasing your pre-books salon-wide. Pre-booking your client is not only great customer service, but it also guarantees your business during the

Give Gifts Galore

We’ve been talking about our holiday game plan. It’s not too late to get your holiday cards together. Your clients have already made their holiday appointments and soon we’ll be so busy we can’t take a

Say Thank You With a Discount

We’ve been talking about getting our holiday plan together and about putting it into action. Hopefully you’ve taken my advice and have made your list of clients you wish to give a holiday card to. I hope

Start Those Holiday Cards

The holiday season is just around the corner and some of your salons are already decked out for the season. Pretty soon our stations will be full every minute of the day. We'll be making our

Maximizing Your Holiday Income

Wow! What a series about pre-booking we’ve had over the last two months. Just by implementing one of those pre-booking ideas with incentives, you will raise your pre-book percentage. Who has implemented one of the three

More Pre-Booking Incentive Ideas

This is the last week of our discussion about pre-booking. My hope is that you have really taken this to heart and taken action after reading our blog. All my posts throughout September and October have