clients

Are There or Aren’t There Artisans?

Have you ever been working hard to write up a really classy service menu and come up with the brilliant idea to refer to any of your one-of-a-kind creations as “artisan” anythings?  I did once. I

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Why Are You Yelling at Me?

Maybe it’s because the weather is changing and we are in that rare, and short-lived, time of the year when the heat isn’t on and neither is the air conditioning. So there are long periods of

Constant Contact

No. I’m not talking about the actual company by the same name. I’m talking about the concept of keeping in touch. Lately, I’ve found myself frustrated from dealing with a handful of companies that seem not to

Just Venting

All my Facebook friends know that this week has been a rough one for me. After coming back from vacation all primed and pumped and ready to tackle another 21 years of doing nails and not

Underbidding the Job

A few weeks ago I got a text from a potential client asking about booking an appointment and wanting to know if I could do a set “like this” and what would I charge for it. She

Virtual Success

If a picture of your salon is worth a thousand words, then a moving 360° virtual walk-through is probably  valued at a million.

A New Minion

I believe I’ve mentioned that in the last few years I’ve had several former clients embark upon a career in the nail industry. Most of them didn’t even tell me. Some of them were former clients

The Clientele Rollercoaster

I used to think that once I built my clientele, I’d be set. I knew there would always be a few people who strayed off because they moved away or couldn’t afford their nails anymore, but

Attracting the Busy Client

Bursting the “Too Busy” Bubble: Employees these days aren’t taking their vacation days... or even their lunch breaks. How can nail salons capture this time-strapped clientele?

Armrest of DOOOOOOM

I had my desk custom built almost 20 years ago. Since then, I’ve had a handful of jobs where I didn’t use it — it also doubles as an excellent TV stand, student desk, and sewing

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