employee management

Silence Is Golden (And Other Rules Nail Techs Live By)

Like any other profession, the nail industry has its share of unwritten rules. We talked to 10 nail techs and got their opinions on everything from stealing to gossiping.

Read more

Makeover of the Heart

Faced with difficult personnel problems, salon owner Lois Burak was growing disillusioned with the beauty business. Enter Netty Mason, a waxing client who turned out to be Burak’s salvation.

Wanted: A Few Good Nail Techs

There’s a serious shortage of well-trained nail technicians, but don’t wait around for cosmetology schools to solve it. Salon owners need to get involved in the campaign to recruit —- and groom — a new generation.

A Hard Won Victory: Salon Owner Beats the IRS

It took five years and more than $100,000, but Nails Now! Owner Ira Bloom finally prevailed in his quest for the IRS to recognize his nail technicians as independent contractors.

Do Non-Compete Contracts Really Work?

A growing number of salons are using non-compete agreements to protect their salon from unfair competition with former employees. The question is, are they all they’re cracked up to be?

How Do You Keep Clients When an Employee Leaves?

When an employee leaves, I have the other nail technicians greet her clients and offer them the same wonderful service that they received before.

Graduates Hear Seven Principles for Success

Empire Beauty Schools featured Creative Nail Design Systems’ president Jan Nordstrom Arnold as commencement speaker for its 19 Pennsylvania cosmetology schools’ graduation ceremony. The 1,000 students and a crowd of more than 2,000 heard Arnold’s philosophy on the future of the salon industry and her “7 Principles for Success.”

Nail Tech Compensation Survey 1994

There’s good news and bad news in this year’s income study: nail technicians’ average weekly income from services dropped by $15, but retail commissions and employment benefits are on the rise.

How to Find and Keep Good Employees

Employees just want a comfortable place to work, a reasonable boss, and a chance to earn a living.

Working With a Difficult Boss

Feeing like it’s time to throw in the towel at work? Before you wash your hands of the whole situation, think about what you can do to create more harmony between you and your supervisor.