Della Diver, owner of Heart's Desire in Indianapolis, keeps a TV in the nail room and uses it much like an exhausted mom to entertain clients when she needs a moment to tend to her own thoughts. "There are certain shows that the clients will sit quietly and listen to like 'Dr. Phil' and 'Oprah.' Sometimes my client and I are both just tired. After all these years we're close enough friends that we can enjoy being in our own space and then talk during the commercials," says Diver. "When I get these opportunities, I just look up and say a little 'thank you' for some quiet time."
It's the hypnotic nature of TV that turns off nail tech Diana Bonn of Colours Day Spa in Muncie, Ind. "If I had a TV in my salon, I would be listening to it and not paying a bit of attention to my client. I don't even listen to talk radio for this reason," says Bonn.
Rhonda Taylor agrees that television is too much of a distraction. "I don't personally care for TVs in a salon environment as this is a time for total relaxation and TV can be very distracting and serves in no beneficial way," says Taylor. "I recently visited a salon where they had four TVs running two different channels at the same time. I was so annoyed I asked if they could turn the volume down to a tolerable level."
For those who believe TVs have a place in certain types of salons, but never in the spa, consider the 10-inch plasma TVs with cable and VCRs in the semi-private pedicure suites at Isle Pedispa in Houston. "Clients come in and say, 'I never get the time to watch TV," says nail tech Athena Elliott.
