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Reader to Reader: Why did you choose to work in the salon you’re in now versus other salons?

December 26, 2010

Why did you choose to work in the salon you’re in now versus other salons?

Answer

A main reason I chose the salon I’m in is that the people are all great to work with. During my job interview, I was told drama at the salon is virtually nonexistent, which was important to me. Also, I felt like my business was not growing at my previous salon, but in my current salon, I have grown my business immensely through referrals from salon staff. - LORI ANASTOS, Lisa Ann’s Salon, Wheatridge, Colo.

The salon I work in is great, because it is the only salon I could find that would give a newbie nail tech a chance. Lots of salons seem to be scared of the newbies, but we all need to start somewhere and to learn from the people we work with. This salon gave me that chance two years ago, and I am very happy they did! - JUDI BELL, Clip and Curl Connection, Effingham, Ill.

I chose the salon I’m in now for the people who work here and for the location. The other techs and stylists are professional and there is no drama or gossip. Everyone knows everyone else’s guests and greets them when they come into the salon, and new guests are made to feel comfortable as soon as they walk in the door. The location is on Main Street, which is in the historic portion of the city. It is a tourist attraction, and it is great to tell tourist walk-ins about my city’s history while performing a service for them. Also, the location is within a close-knit community of business people who look out for one another and send business to each other — so it is a win-win situation! - PATTI DERSCH, Main Street Salon, St. Charles, Mo.

I do mostly diabetic pedicures so privacy was a huge issue for me. In addition, I needed to work in a salon that allowed me the freedom to come and go as I needed. The space I chose provided me with a private studio that locked and had doors that could be closed for privacy. I am paying a little higher rent than I would like to but the space was the nicest and offered what I needed. This space also provides security (cameras and keyless entry), washer and dryer, a refrigerator, and other amenities. - MELODIE HAND, Nail Designs by Mel at Panache Styling Studios, Clayton, N.C.

I was getting my hair done at Klip and Kurl, and the salon always wanted a nail tech but there wasn’t enough room at the location. When the salon moved, it increased in space and I was asked to come on board. I’ve been here ever since! - JADA CUNNINGHAM, Klip and Kurl Beauty Salon, Youngstown, Ohio

I choose to work where I do because it is a natural salon/spa. We only do natural nails and use natural products. Other benefits include that as an independent contractor I set my own hours, and, as the only manicurist here, I receive referrals from the other therapists. - PETRA NEWTON, Soul 2 Sole at Renuatum Spa, Christiansted, St. Croix, Virgin Islands

How can I cut costs and finally make a profit?

I’ve been doing nails for almost two years and have built a decent clientele. The only problem is, I did the math and over 50% of my income is going back into nail products. I’m using top-of-the-line brands and disposable files. How can I cut costs and finally make a profit? I know our prices are too low as well, but we are trying to stay competitive. Any advice?

As a mobile tech, how do I ensure I get paid?

I have a question about working as a mobile tech. When clients book group events or nail parties, how do you go about getting deposits and payments? Have you ever traveled to a client’s house and they were unable to pay? What did you do?

What should I do differently with male clients?

I’m starting to get more and more male clients. I am wondering how long a manicure for a man should last and how to price it? Also do you have any recommendations on what else I can do to give them an extra masculine sense of comfort?

Should I Use Punch Cards?

I recently started working at a high-end salon and I’m looking for marketing ideas. Should I do punch cards? I can’t do “refer-a-friend” because I don’t have consistent clients yet. We are already doing social media.

Should I start requiring a nonrefundable deposit for special-time appointments?

I want to start requiring a nonrefundable deposit for special-time appointments. My posted hours are 9 a.m. to 8:30 p.m. by appointment only. I am ridiculously flexible with my schedule, and let people book earlier and later if they can’t get in during normal hours. Recently, I had a 7:30 a.m. no-show! She was supposed to get services totaling over $100, and I forfeited holiday plans to accommodate her. She comes every two weeks, so I can’t lose her, but this is the second time she’s no-showed. What should I do? And how would I go about informing current clients of the new policy on off-hour deposits? 

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