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SEARCHThis month we asked nail techs: What's the nicest thing a client has ever said to you?
“You sell happiness.”
@yasamannailart
Via Instagram
As a new nail artist, my prices are low. A sweet young client once gave me a very generous tip and said, “Your work is worth more than that!” I take pride in my nail art and it’s nice to be appreciated.
@shellacbyangel
Via Instagram
“I love you.”
Nicole Waters
Via Facebook
“These are the best nails I’ve ever had!”
@kerryprenticenails
Via Instagram
”One woman told me that I cannot quit until she dies.”
@lori48230
Via Instagram
“This is the first time my nails haven’t popped off!”
@queenmich2989
Via Instagram
“I have looked forward to seeing you all day!”
Melissa Weaver
Via Facebook
The week of Christmas I was asked if I could provide services to a client in hospice care. Her sister-in-law reached out; she said that my client spends much of her time asleep and her speech is blurred, but when she woke up, she said “Tell Vanessa thank you for making me feel beautiful.”
Vanessa Perez, Rubi’s VIP Experts, Graylake, Ill.
@rubisvipexperts
“You’re not just my nail lady, you’re my friend.”
Kimberly Marzinzik Fraser
Via Facebook
“You are better than Pinterest!”
Kandie Winchester
Via Facebook
“I have never had a nail tech be as thorough as you in cuticle care prior to getting my acrylics done. You do beautiful work!”
Cyndi Bauer
Via Facebook
While recovering from a heart procedure this past week, all of my clients told me, “Don’t worry about me, take care of you!”
Tonjya Weathers Decker
Via Facebook
When a client tells me that they feel encouraged and lifted up when they leave my salon chair. It is then that I have truly done my job!
@nailtrixx_bylisa
Via Instagram
“A client told me she could feel God’s spirit in me. I’ve carried it with me ever since.”
@joliethepro Via Instagram
“You should be called ‘The Nail Whisperer’ because you care so much about our natural nails.” It didn’t take me long to change my nail studio name to The Nail Whisperer!”
@therealnailwhisperer
Via Instagram
“If everyone got to have such beautiful nails like me, the world would be a better place.”
@beautybymaddi.vxo Via Instagram
“I love getting my nails done by you because I get to carry a piece of you with me wherever I go.”
Candi Glam
Via Facebook
“The night before nail day is like Christmas Eve every time!”
Justine Wilson
Via Facebook
Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.
When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex
Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex
Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.
A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.
This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.
Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.
The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex
Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.
Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex
This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.
Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.
Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro
Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.
This list of watch-outs from @jodydoesjels prompted us to reach out to her and learn more. We had already fallen for her hand-painted designs and now we wanted to know more about this list she created to help clients decide if she was the nail tech for them.
Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.
