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SEARCHJanice Reams provides each of her clients with her own “personal care bag” — a bag containing her private butlers and files.
Janice Reams of Nails, Please! in Houston, Texas, has devised a simple system to keep vital client information organized and close at hand, and, at the same time, demonstrate her commitment to client safety. Reams provides each of her clients with her own “personal care bag” — a bag containing her private butlers and files. On the label area, she writes the clients full name, home and business phone numbers, and birthday, beams explains: “I have four large plastic tubs — one for each day of the week I work. I sort the bags according to the day of the client’s next appointment. At the beginning of my day, I arrange the bags according to my schedule, and all the tools and information I need for the day are within arm’s reach.” If a client is traveling, Roams gives her the bag for use at the out-of-town salon. If the client plans to tend her own nails while away, she’ll fill her bag with a few “911” articles like extra tips, nail glue, and matching polish for touch-ups. “My customers are pleased to know that safety and sanitation practices are as important to me as to them,” says Reams.
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Sponsored by Amex
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Sponsored by Amex
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A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.
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Sponsored by Amex
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Sponsored by Amex
This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.
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Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro
Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.
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Education is necessary for beauty professionals to maintain their cosmetology licenses, and paying for that education can be burdensome, but it doesn't have to be. Understand which education tax credits can help you offset those costs.
