Tip of the Month: Using an Undercover Client
Find out if your customer service is as good as you want it to be.
Ideas for Recruiting Nail Technicians
Keeping all your stations filled with qualified nail professionals is critical to the success of your business, whether you are a commission based or booth rental salon.
Retail Success Stories - Learn What Works From the Best
When it comes to salon retailing, pros reveal that sometimes the most effective way to sell is by education, not persuasion.
Change Someone's Life
Keeping your clients happy is crucial but don't forget about your novice nail technicians.
Delivering the Goods: Distributors Speak About Their Concerns
More and more distributors are placing service above the products they sell, offering technicians business as well as technical support. What do they want in return? Loyalty, of course.
Give Your Staff a Raise Without Spending a Cent
10 ways to motivate and retain top staff
OPI Working to Meet Latinos’ Needs
The company has become a gold sponsor of the Association de Estilistas Latinos, and association for Spanish-speaking beauty professionals.
Does Your Salon Have a Dress Code?
"We feel that how you present yourself is just as important as your skills," says one salon owner.
Creative Takes a Tough Stance on Diversion
Getting the Goods Out: Nail Techs Voice Ideas for Distribution Improvements
When it comes to deciding who sells what, manufacturers base their choice on how well the distributor services the nail technician. Their verdict? Most are doing a good job, but there’s always room for improvement.
Getting the Goods: How Nail Techs Buy Their Products
What so nail technicians look for in a distributor? What makes them stay loyal to one distributor and shun another? A group of nail technicians told nails what they love, and hate, about the places they buy their products.
Practice Professionalism
Salon-Tested Ideas on Successful Cosmetics Retailing
Adding makeup to your salon could be a perfect business enhancement. The secret lies in pricing and marketing your new line just right.
Money Isn’t Everything. Questions to Ask a Prospective Salon Owner
What Would a Computer Do for Your Salon?
Computerizing has helped salons do everything from track product use an inventory, follow-up with clients, and determine profitability.
The Nail Technician's Bill Of Rights
Ideas on how to protect and support the nail technicians.
Who’s the Boss? Mothers and Daughters Working Together
Mom loves working with the older clients, daughter handles the business end.