
Business
Get Your Head Out of the Sand
Even if you don’t think they are valid, you must pay attention to employee complaints. Here are some tips on handling the gamut of grousing, from whining to worrisome.

The Place to Be
In the glitzy entertainment destination of South Beach, Fla., a former model’s salons — Lace Nail Lab and Lace Beauty Lab — become high-end neighborhood hangouts.

Clearing Out the Clutter ... From Your Books
Clean up the book? Update client files? Isn’t that like cleaning out the attic — a good idea, but not something you actually get around to? It’s a matter of setting aside the time — your clients will notice and your retention rate might improve.

Clearing Out the Clutter ... From Your Salon
Having problems getting that bottom drawer shut all the way? Do you have boxes, plastic bins, and show bags filled with unused goodies sitting in odd corners? Do you have a cupboard filled to overflowing with nail products and supplies? If so, it’s time to reorganize.

Clearing Out the Clutter ... From Your Life
Learn to say “no thank you” to things that don’t match your goals or you just don’t enjoy. And start saying “yes” to things that are more fun, rewarding, and interesting.
Removing Acrylic Nails: A D-I-Y Checklist
For those rare occasions when one of your clients has to remove her acrylics on her own, outside of the salon, make sure she is prepared and does it correctly so she does not damage her nails. Here’s a tear-out do-it-yourself sheet for your clients and some tips from fellow nail techs on how to handle this subject with your clients.

Eye Candy
Part of the appeal of the old-fashioned candy counter was the brilliant display methods, says Julie Shepperly, director of education for Milady. “They put everything front and center, bold and beautiful."

Former Model Opens High Fashion Salon in Florida
In the glitzy entertainment destination of South Beach, Fla., a former model’s salons — Lace Nail Lab and Lace Beauty Lab — become high-end neighborhood hangouts.

On My Mind: Seeing Green
Are you a conscious salon?

On the Road: Naturals, Gloucester, Va.
Employing a "service-step" system and inventive nail bar set-up, Naturals in Gloucester, Virginia handles clients' natural nail care with ease.

Fiberglass Innovator Backscratchers Celebrates 25 Years
The innovative use of fiberglass in the nail industry was launched by Backscratchers Inc. in 1984.

My Other Life: Leaha Franks, ultimate cage fighter
Leaha Franks, salon owner. In her other life: ultimate cage fighter.

Take a Tip From ... Bio Creative Laboratories' Frania Garcia
Personal and systemic treatment can make for a better connection with customers.
CND’s Thong Vu Receives Mary Nordstrom Award
CND research chemist Thong Vu is the proud recipient of the fifth-annual Mary Nordstrom Memorial Award.
Tweezerman Revamps Its Professional Website
Tweezerman Professional has revamped its website, www.tweezermanprofessional.com, making it more user friendly for beauty professionals.

Designer Sterilizer Jars
Sanitize in style with a designer series of sterilizer jars that complement your salon decor.

European Touch Offers Leasing Options
Updating your look has become easier and more affordable with leasing options from European Touch and Dakota Capital. Best of all, at the end of the term, the equipment is yours.



