Business
10 Ways to Offer Exceptional Service
How about a VIP program or a "client recovery" program?
NACCAS' ACCRED Committee Announces Results of Its State Licensure Study
Following the study, the following eight recommendations were submitted to the head of each state licensing board in the United States, including Puerto Rico and the District of Columbia, for consideration.
When Bad Things Happen to Good People
No one wants to believe they will fall victim to an accident or illness that prevents them from earning an income for a long period of time, but statistics show it will happen to three in 10 of us. Disability insurance protects your most valuable asset — your ability to earn an income and provide for yourself and your family.
Making a Podiatrist Connection
Despite the mutual benefits, it can be tough to cultivate a referral relationship with a local podiatrist or other medical professional. Podiatrist and nail industry educator Dennis Arnold tells NAILS’ readers how to approach a local practitioner and establish a working relationship that benefits everyone — especially your clients.
Ten Ways to Keep the Client Experience Fresh
Don't let a visit to your salon feel stale. Liven it up with these 10 fresh ideas.
VIP Programs: Keep Clients Coming Back
To reward good customers and increase client loyalty, some salons are implementing VIP programs where members pay a yearly fee in exchange for special privileges. A well-implemented VIP program will increase your salon’s bottom line as well.
NAILS Artists & Visionaries Winners Are the Best of the Best
OPI Celebrates 25 Years of Fashion and Innovation
NAILS recently asked OP president George Schaeffer to look back on his 25 years in the nail business.
Crunching the Numbers - Our Financial Makeover Series
On the Road: Scandals Day Spa, St. Louis, MO
I’d seen Scandals’ entry from our 2005 Salon Menus with Style Contest, and I’d made a mental note to visit one of the next times I was staying with my family in Missouri.
Readers Respond: Who Owns the Client? Salon or Tech?
The answer can vary from owner, to tech, to both, or none of the above. We asked three beauty professionals for their opinion and you can see that the answer is not clear-cut..
NAILS' AVA Awards Honor the Best in the Industry
Members of the nail industry gathered in Las Vegas to celebrate NAILS 2006 Artists and Visionaries Awards winners.
Veterans Get a View of 2005-2006 Top 25 Competitors
Trang Nguyen, John Hauk, and Lorena Marquez — all previous number-one finishers — are just some of the recognizable names on this year’s Top 25 List.
Texas Techs Must Use Autoclaves to Sterilize Instruments
Attention nail techs practicing in Texas: you must use autoclaves to sterilize all nondisposable instruments, according to an opinion by Attorney General of Texas, Greg Abbot, dated May 18.
TDLR Can’t Connect Sanitary Conditions of Texas Salon to Woman’s Death
The death of Kim Jackson, a 46-year-old paraplegic who died of a staph infection, can’t be directly linked to the sanitary conditions at Angel Nails in Ft. Worth, Texas, said the Texas Department of Licensing and Regulation (TDLR).
Dashing Diva
LAS VEGAS—Jayna Rust, associate editor—With the opening of Dashing Diva’s Las Vegas location last winter, I wanted to make sure I stopped in during my recent trip to Sin City.
Behind the Scenes: This Cover Tech Has Power
There are probably only a few people in the nail industry who don’t know Vicki Peters—or at least know who she is.