If my client is 15 minutes late, I won’t apply polish; if she’s 30 minutes late, I’ll reschedule her appointment.
Readers respond: What do you wear to work and why?
Readers respond: How do you feel about having to use a particular product?
Reader to Reader: Where is the most unusual place you’ve left your business card?
Readers respond: Do you socialize with clients outside of the salon?
