Reader to Reader: How do you handle a client who forgets her checkbook or cash? Readers recommend a gentle approach unless the problem is chronic.
Reader to Reader: What was your most embarrassing moment in the salon? What was your most embarrassing moment in the salon?
How Do You Deal With Friends and Family Who Want Freebies? How Do You Deal With Friends and Family Who Want Freebies?
What's The Best Thing You've Bartered Your Services For? What's the best thing you've bartered your services for?
How do you announce an increase in your service prices? How do you announce an increase in your service prices?