Well, this week has been good for new clients finding the spa online and for new services being tried out. As Heather said, I had a great Saturday! Add-on services, new people, and open minds all just
Well, it always amazes me that when you put a bug in someone's ear, great things come out of it! This past week has been a true eye opener for Adrienne. In our last conversation, one
Two brave techs traded spaces — and clients and product lines — for one day. Here’s their account of what happened…
Your salon appears to be very upscale. What type of customers are you catering to?Michelle Hi Michelle, As you noted, my salon targets an affluent crowd. Studio City is a high-income area near Hollywood, so we’re targeting young
I don’t like the idea of the floating walls between each manicure station and the next. You said the stations make for a more private service, but are they going to be sound proof? Everyone is
On a roller coaster, you know that feeling you get after you've finally made it to the top and your coaster car starts on that first big plunge? That's how I feel when I think about
What are clients saying about their salon visit after they leave? We took that question to several frequent nail salon clients to find out what’s on their minds and see what they really think about you, your salon, and your services.
Do you ever look across the table and feel the urge to ask your clients, “Do you like me? Do you really, really like me?” Of course you do. And it’s only natural. We all need some positive feedback from time to time. So we conducted a little survey to find out what attracts clients to your salon and why they love you
As TVs become the norm in more and more salons, we find out how owners and techs really feel about the transition to digital amenities.
Salons are busier and bigger than ever before, so how do you keep everyone happy and business growing?
