Maggie is bugged by clients who try to finish her sentences for her.
Maggie is grateful to the clients who play therapist to her on occasion.
This month we asked nail techs: How do you deal with client no-shows?
Around the holidays it can be a good idea to show extra customer appreciation.
Front Desk Strategies is a three-part bundle of educational recordings from salon consultant Lisa Marie Arnold.
Lots of techs are loving StyleSeat’s online booking — and not just because basic services are free.
E-mail marketing is one of the best, most cost-effective ways to help spas and salons grow. When properly utilized, e-mail marketing campaigns can be an effective tool to promote products and services, increase client retention, and bring in new clients.
We asked clients what little details make a big difference in determining which salon they pick over another. Their answers may surprise you!
You hired her, trained her, helped fill her book, and now she’s leaving the salon. What will you tell the clients?
At New York City-based spa chain Bliss, they believe reading makes you a brighter and happier person. That’s why the spa is partnering with a series of authors as part of its new Paging Happiness book club.
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