customer service

Practice Now, Shine Later: Get Serious About Pre-Booking

Welcome back to our “Practice Now, Shine Later” series. This series will be about several things to get us ready for the holidays. It will include some business practices as well as techniques to wow your

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Make Pre-Booking a Habit

Practicing your pre-book offerings now is a great way to increase your pre-holiday service sales. It also makes that offering a very smooth one come the holiday season when it can most increase your books and

Practice Now, Shine Later

We’ve talked about how the holidays will be here before we know it. There are many steps that will help us to prepare for the busy holiday season. But we have to practice the skills now,

A Stand Out Salon

In ritzy Beverly Hills, it takes a lot for a salon to stand out above the competition. That’s why Chi Nail Bar & Organic Spa is so proud of its nomination for a Business Excellence Award in the category of most innovative practices by the Beverly Hills Chamber of Commerce.

Tranquility, Japanese Hospitality Hallmarks of New L.A. Salon

Mars The Salon, one of Tokyo’s most luxurious nail-care destinations, has opened its first outpost in North America with the debut of Mars The Salon Los Angeles.

About Events — And Winning in Vegas!

We have hosted all types of events over the years we have been in business and I know we are always working on the plans for the next one. Events like the ones we have discussed

Hold a Teen Night or Gel-Polish Event

We have been talking about client events — how to host them and how to make your event successful. I have shared several ideas and event planning tips to get you thinking about your next event.

Client Events: Nailing Down the Final Details

We're finishing our series on client events. We have covered so much over the last few weeks. Here are the final preparations to make your event a success.Station Set Up: Make sure that all of the

Party Planning: Remember to Take Photos

Jill, we have tried some of these methods for our client events. We have had them register at a different table instead of the front desk and this really helped us to make sure the guests

Maximize Social Media at Your Next Client Event

Preparing for a client event takes time and planning. So far, we have covered picking a date, selecting the event type, sending out invitations and getting employees to volunteer. The next step is to plan and set