clients

Not Good at Saying No

Where to start...where to start...well, let's start with: Why start over? When I graduated from nail school I was immediately hired at a busy full-service salon, and I started working hard to build a clientele. I

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Meet Jessica

My name is Jessica Bowie, and I am beyond excited to share the journey of opening a new salon. Wow, has it been a whirlwind! From parting ways with previous salon owners to hand-delivering the establishment

Getting Bossy

So, back to that Motorcycle class I took. Man, has that ended up being an educational experience! The sort that makes me think about my own industry a lot.That whole episode where we watched our instructors

The 10-Year Itch

I’ve been burned out before. Back in ’02 I was so over my job that I started giving some serious thought to what else I might want to do for a living. I knew it wasn’t nails,

Women 3X More Likely to Get a Salon Gel Manicure Than to Buy An At-Home Kit, The NPD Group Says

Women are about three times more likely to purchase a professional gel manicure at a salon than they are to buy a gel kit for use at home, according to a recent study from global information

It Costs What?!

How often do your clients tell you how much everyone loves their nails and asks where they have them done — only to have your clients end the story with how those same people who were

Not In Real Life

The problem with all those awesome pictures being posted on the Internet by polish and nail art bloggers and other do-it-yourself types of the nail art and fashion variety is that they do these amazing-looking things

The Ultimate Before/After Adventure

Allow me to apologize first for dropping off the planet. Back in January I put an application in for a space and was approved, but three weeks later after no communication from the guy, he had

Booking Bridal Services

Refreshing our look, our services, and our salon is a great way to get ready for the busy coming season. It is a great reminder, Jill, that we need to periodically look at our ourselves and

Timing Is Everything

I’ve gotten pretty good at just being blunt and honest when clients arrive too late. I’m usually pretty comfortable telling them that they missed their chance and will have to reschedule. I’m bad, however, at enforcing