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salon management

Salon Owners Share the Mistakes that Taught Them the Most

Business mistakes can be embarrassing, expensive and painful, but when you harvest the lesson within, they also can represent growth opportunities. Heed the advice of these nine owners who shared the important management lessons they've learned.

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Albuquerque’s Paixão Embodies High Standards, Cool Elegance

Through her commitment to superior sanitation, product knowledge, and staff training, Paixão Nail and Beauty Bar owner Priscilla Smith demonstrates her passion for the industry and the clients she serves.

How to Handle a 1-Star Review

Getting a 1-Star review can be painful, but Lauren Bakos shows you how to manage your response carefully, and you may even turn that lemon into some traffic-driving business.

South African Salon Provides Services for Unique Community

Salon owner Precious Sikhonde of Soweto, Johannesburg, South Africa, has always had a passion for the beauty industry. She ran a salon franchise before branching out on her own to open her salon, The Stain Bar, in 2017.

Salon Owner Workshop: Keeping Profits in your Pockets

Nail tech and consultant Amy Masters aims to repair your salon finances with her live, interactive, online workshop: Keeping Profits in your Pockets.

The Perils of Incorrect Pricing — and What to Do About It (Part 2)

Guest blogger Claudia Cordova Papa continues her story about how competing with discount salons on price nearly resulted in the loss of her salon — and how she changed her ways.

The Perils of Incorrect Pricing — and What to Do About It (Part 1)

Guest blogger Claudia Cordova Papa shares her story about how competing with discount salons on price nearly resulted in the loss of her salon.

Pre-Book to Win a Day Off With Pay

Omagi Salon and Spa offers clients and staff members significant incentives to pre-book.

Interactive Promotion Makes Pre-Booking Fun

At Chicago’s Salon Soca, clients who pre-book their next appointment are given the opportunity to roll a 20-sided die.

Stylie One App Offers IBS Las Vegas Attendees Free Subscription

Beauty professionals attending IBS Las Vegas June 23-25 will have the opportunity to receive a free lifetime subscription to Stylie One, a business productivity and management app