
The Beauty Pro Book Club: 4 Reads to Inspire Growth and Success
Four publications for beauty industry professionals to enhance their leadership skills, financial awareness, professional growth, and joy!
If business is slow, it’s time to crank up your “brave meter,” says Kristi Valenzuela, a success coach with Crystal Focus Coaching.
If business is slow, it’s time to crank up your “brave meter,” says Kristi Valenzuela, a success coach with Crystal Focus Coaching (www.crystalfocus.com). “Pass out your business cards every chance you get! A very small investment in business cards is priceless and will produce profi table results. Be sure to include an aggressive fi rst-visit voucher printed on the back of the card, and come up with a clever way to introduce yourself,” she says. Create a plan of action to pass out at least 20 business cards each week. Here’s what to do:
DO create a great “elevator speech” to market yourself. This is a 30-second pitch describing who you are, what you do, what makes you diff erent, and why someone would want to come see you. It ends with giving that person your business card/ promotion.
DO drop off your child at day care. Make sure all the day care employees have your card.
DO go to parent/teacher conferences. Make sure all the teachers have your card.
DO go out to eat. Make sure you give your waitress your card — and meet two more waitresses.
DO go to the dry cleaner and give the person a card. And while you’re there, walk into the business next door and give them your card too.
DO get your vehicle’s oil changed. Use these 10 minutes to walk around the strip mall giving out your card.
DO create an aggressive new client campaign — for example, 20% off your fi rst visit and free nail polish.
DO create a referral reward program — send a friend and get 20% off your next visit and free polish.
DO walk around the salon giving free hand massages, polish changes, and paraffi n dips.
DO give all new clients in other departments a salon tour and complimentary service.
DO off er a “pre-book and win” contest — pre-book your next appointment and go into a drawing for a mani/pedi.
DO create a “point of diff erence,” such as a signature consultation, signature themed services, special VIP treatment, special nail table set-ups, etc. Ask yourself, am I one in a million or am I just one of many?
DO make sure the front desk person always has her nails done. Make sure YOU do them — free as a gift for her hard work at the desk.
DO teach the front desk personnel how to talk about your services. Make sure the front desk professionals have all experienced your work and have a few key clever words to make your services sound irresistible.

Four publications for beauty industry professionals to enhance their leadership skills, financial awareness, professional growth, and joy!

The most successful salon suites balance personality, function, and comfort. Megan Communale of My Salon Suite shares her best advice for designing a space that supports your business goals and leaves a lasting impression on every guest.

Square data shows that regular customers tip 11% higher and are shared across 32% of businesses in the same ZIP code, driving thousands of dollars in additional revenue per connection.

When Bowie Lau and Jeffrey Ching opened JBW Jeffrey Ching Salon in 2011, they weren’t just launching another luxury hair destination—they were building a business rooted in passion, artistry, and thoughtful growth.
Sponsored by Amex

Inside the Systems That Power an Elevated Salon Experience From seamless online booking to a team-first culture, J Gold Salon in Atlanta offers more than great hair—it delivers consistent, high-touch service with the help of partners like Boulevard and American Express.
Sponsored by Amex

Want to grow your career as a beauty professional? K18 Sales Manager Sabrina Sanborn shares advice on networking, mentorship, and self-advocacy—from attending hair shows to finding the right guidance to reach your goals.

A combination of clear policies, effective communication, and strong client relationships has helped me create a more reliable and efficient booking system.

Founded by Cleveland serial entrepreneur Shaura Rodgers, Nailtorious has grown to include a nail supply megastore, training facilities, and retail line for nail techs.

This period after the holidays can bring on a huge lull for hairstylists. We asked Cosmo Prof's team of professionals to offer their best advice on how to deal with the January-February slow period.

Key highlights include a push toward inclusive spaces for all abilities, an emphasis on maximizing livable square footage, and a continued love for modern farmhouse exteriors.

The busy holiday season is here, and with it comes jam-packed days, last-minute client requests and booming retail sales. For many salon owners, the highlight of the season is Small Business Saturday® (SBS). This year on Saturday, November 30, consumers can take their shopping into the small businesses in their communities.
Sponsored by Amex

Want to become savvy about your personal finances, but don't quite know where to start? Anna Manukyan identifies six important concepts for building a strong financial foundation.

Salon owner Nuri Yurt had a dream of owning a salon on New York City’s Madison Avenue. "Through perseverance, hard work and stellar customer service, he and partner John Kaygisiz founded Toka Salon in 2007.
Sponsored by Amex

This guide is your one-stop shop for a plethora of technology tools, software and services created to keep your salon or spa thriving.

Anna Manukyan shares a breakdown of what different types of financial accounts should be used for.

Vagaro has consistently been at the forefront of salon software technology, helping businesses be more efficient, create more effective communication, and even improve company culture. Now, Connect by Vagaro, the platform’s two-way communication capability, and Vagaro’s new generative AI tools are giving owners new opportunities to grow and expand.
Sponsored by Vagaro

Young Nails' Greg, Habib, and Tracey discuss whether getting too close to clients can damage your business.