Owner: Galaxy Nail Products
Location: Corona, Calif.
Years doing nails: 15
Kym Lee travels all over the world teaching nail technicians how to be the best. She draws on her 15 years' experience doing nails, competing, and running a company.
Kym Lee’s class didn’t start until 2:00 p.m., but that didn’t stop attendees at the NAILS Show West from coming early to get a good seat. One of the best-known leaders in the nail industry, Lee not only runs a multi-million dollar nail products company, but she is a skilled and charismatic educator as well. She holds as many as 60 workshops and seminars with capacity crowds around the world each year, teaching her techniques to nail technicians and training other educators for Galaxy Nail Products. Recently, she introduced KL Systems and will incorporate more workshops into her schedule to teach the new acrylic system. “I stay focused on education, because without it you are stagnant,” Lee says.
Although she’s busy running a company, giving workshops, and competing, Lee makes herself available to her customers. Nail technicians calling Galaxy for technical information will find themselves speaking to Lee herself. Through process elimination, Lee helps callers narrow down problems so they can try a few technical solutions. Her success rate? “I’d say about 95% of the time, technicians I speak to feel comfortable with the advice they get,” Lee says. “That’s extremely gratifying to me because I know how it is out there. It’s up to you to keep your clients coming back; I want nail technicians to know they have us as resource.”