Together with longtime client-turned-friend-turned-sister-in-law Sandy DuPaix, Cindy Iverson has launched a new online scheduling system called Schedule My Beauty.
We sometimes counsel nail techs not to get too involved with their clients. Good thing Cindy Iverson, a manicurist since 1988, didn’t take our advice. Together with longtime client-turned-friend-turned-sister-in-law Sandy DuPaix, Iverson has launched a new online scheduling system called Schedule My Beauty. NAILS asked her to tell us about the system and its origins.
What motivated you to create Schedule My Beauty?
Iverson: I was exhausted answering the phone and trying to schedule appointments while I was working with clients. Trying to schedule those every-two week appointments through the entire year was always a chore. Inevitably, I would find a client in another client’s spot. So we came up with the frequency scheduling button. One click of a button and the client is scheduled throughout the tech’s book every two weeks at the same time for up to five years.
How did Sandy get involved?
Iverson: As a client, she was tired of trying to contact her hairstylist and manicurist by phone to schedule appointments. She was a college student and a working mother and she would never remember to schedule her beauty appointments until late at night when it was too late.
What are some other advantages for the tech?
Iverson: You can check your schedule from any location. There is a history log for techs to input information about clients, such as color used or any other personal info she may need. There is also a revenue totaling button for the end of the day.
How does the system work for clients?
Iverson: Clients can book appointments at any time of day or night. And they can always locate their tech even if she moves, which is great if a salon owner is reluctant to give out a tech’s new location. If a consumer is looking for someone new, she can also search for a salon by zip code, or for an individual tech. She can then click on the tech’s name and see a photo, the address, phone number, specialties, bio, and services offered.
How much does the service cost?
Iverson: It’s free for clients. Techs are charged $20 per month and salons pay $50 per month and $20 per tech. There are no sign up fees and we give the techs 30 days free to get their clients moved online and begin their online scheduling.
For more information, go to www.ScheduleMyBeauty.com or call (702) 595-0145.
Nail tech Cindy Iverson (left) created scheduling software with client and sister-in-law Sandy DuPaix. DuPaix is married to Merson’s twin brother.