Customer Service

On My Mind: Share the Love

This is the month more than any other when the word “love” gets thrown around, so I say embrace the sentiment and look for ways to spread the affection among your clients, coworkers, and peers.

I love this team! The NAILS Magzine staff from L to R (back row): Carla Benavidez-Harris, Cyndy Drummey, Michelle Mullen, Shannon Rahn, Katherine Fleming, Laura Nelson, (front row): me, Danielle Parisi, Anh Tran, Kimberly Pham, Yuiko Sugino, Tracy Rubert.
<p>I love this team! The NAILS Magzine staff from L to R (back row): Carla Benavidez-Harris, Cyndy Drummey, Michelle Mullen, Shannon Rahn, Katherine Fleming, Laura Nelson, (front row): me, Danielle Parisi, Anh Tran, Kimberly Pham, Yuiko Sugino, Tracy Rubert.</p>

This is the month more than any other when the word “love” gets thrown around, so I say embrace the sentiment and look for ways to spread the affection among your clients, coworkers, and peers.

Clients can be more than customers — they can be friends. Keep them coming back for more by treating them to the following:
 > A glass of bubbly
 > A lengthier hand massage
 > A piece of chocolate or another treat
>  An old-school Valentine’s Day card (like the ones from elementary school)
 > A rose (I got one from my esthetician on Valentine’s Day a few years ago and loved it)

Your coworkers help ensure your business runs smoothly. Reward them for showing up to the daily grind by:
> Writing them a handwritten thank-you note
> Bringing in coffee and bagels for breakfast
> Buying the team lunch

Sure, business can be competitive, but ultimately no one will succeed unless we build each other up. Show your admiration for your peers by:
> Crediting someone when their work inspires you
> Tagging a company on social media when you like their product and use it
> Encouraging others by commenting on their work

It’s up to you to make others fall in love with your business enough to support it. Creating memorable experiences coupled with a personal touch will win over both clients and colleagues year-round.

We at NAILS are always interested in showing you some love. To have your work shared or your voice heard, email me at [email protected] or tag us using #nailsmagazine on social media.

Save

Facebook Comments ()

Leave a Comment

Name:
Email:
Comment:
Submit

Comments (0)

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All

VietSALON

FREE Subscription

VietSalon is a Vietnamese-language magazine and the sister publication to NAILS. Click the link below to sign up for a FREE one-year subscription.

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today