Profiles

Secrets to a Long-Lasting Salon

What happens when two recent nail graduates interview a handful of veteran salon owners to find out the secrets to a long-lasting salon? They were privy to a host of knowledge from a combined 132 years of salon experience. Here they share it with you. 

Veteran Tech: Jill Wright

Salon Name: Jill’s — A Place for Nails, Bowling Green, Ky.

Years in Business: 25

Number of nail techs/employees at salon: 1

Interviewed by: Starr

Q: What is the secret to keeping your salon open so long?

A: Building solid relationships with your clients so they know they can always count on you. You can do the most fantastic nails in the world, but if you flake out on your clients by showing up only when you feel like working, continuously running late, or not returning their messages promptly, then your clients will go searching for a more reliable nail tech.

Q: Can you give at least three secrets to success for a long-term salon?

A:  1. Don’t open a salon fresh out of beauty school because despite what you think, you don’t know squat. Work under someone you respect in this business, at least for a few years in order to learn what to do and what NOT to do when it comes to running a salon.

2. Take as many business classes as you can because doing nails is only 50% of your career. The other 50% is the business of running the salon such as budgeting, marketing, purchasing, projecting, paying bills, taking inventory, etc.

3. You have to bring in more cash than you spend to keep your ­salon going, which is why buying in bulk to save money and cutting out waste (unnecessary purchases) is so important. 

Q: Do you have any advice for new techs beginning their career?

A: Don’t expect this to be easy because it’s not. If you throw in the towel when the going gets tough (basically the first five years) then you’ll never reap the rewards of having a full book of loyal clients, owning your own salon, or experiencing a fulfilling career with ­autonomy that pays so well.

 

 

Veteran Tech: MaeLing Parrish

Salon Name: Nail Sensation — Nails by MaeLing, Reynoldsburg, Ohio

Years in Business: 22

Number of nail techs/employees at the salon: 3

Interviewed by: Starr

Q: What is the secret to keeping your salon open so long?

A: Treat your clients like you would want to be treated and do your best work every time — no cutting corners.

Q: Can you give at least three secrets to success for a long-term salon?

A:  1. Be professional.

2. Do your best work.

3. Treat staff and coworkers with respect. 

Q: Do you have any advice for new techs beginning their career?

A: Practice, practice, practice! Try to find a quality salon with experienced nail techs who are willing to help you in the beginning. Don’t be afraid to ask for help — ever.

 

Keywords:   La Shaun Brown-Glenn     MaeLing Parrish     Maisie Dunbar     Renee Borowy     salon ownership     salon profiles  



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