scheduling


Maximizing Your Holiday Income
  • November 7, 2011
  • NAILS Magazine

Wow! What a series about pre-booking we’ve had over the last two months. Just by implementing one of those pre-booking ideas with incentives, you will raise your pre-book percentage. Who has implemented one of the three

Read more

Keywords: Jill Wilson   profitablity   scheduling  
Pre-Booking Contest Progress Report
  • November 4, 2011
  • NAILS Magazine

Jill, those are all great ideas to help raise our pre-book percentage. I can’t wait to try some of the other ones out later in the year. We are going with the product-filled gift basket drawing

Read more

Keywords: Sandy Combs   scheduling  
More Pre-Booking Incentive Ideas
  • November 2, 2011
  • NAILS Magazine

This is the last week of our discussion about pre-booking. My hope is that you have really taken this to heart and taken action after reading our blog. All my posts throughout September and October have

Read more

Keywords: Jill Wilson   scheduling  
Offering the Right Incentive
  • October 28, 2011
  • NAILS Magazine

In the past I’ve run specials to try to entice clients to book their next appointment. I remember during my first year in business I would tell my clients that if they booked their next two

Read more

Keywords: Sandy Combs   scheduling  
Use Contests to Spur Pre-Booking
  • October 25, 2011
  • NAILS Magazine

Over the past few weeks we have talked about how important it is to pre-book your client’s next appointment. I’ve shown you the math and hopefully you’ve seen the light and realized what it means to

Read more

Keywords: Jill Wilson   scheduling  
Head Off the January Blues
  • October 24, 2011
  • NAILS Magazine

Photo: Nail competitor Elyse Perry took second in the Veteran Simply Salon category at the NW Nailtech Networking Retreat. I agree Jill, it is very important to make sure you are pre-booking during the holidays. For me,

Read more

Keywords: Sandy Combs   scheduling  
Practice Pre-Booking Now and Prevent the January Slump
  • October 19, 2011
  • NAILS Magazine

During the months of September and October we have been talking about pre-booking. We’ve discussed how important it is to your business and to your revenue. I have given you numerous ways to get your client

Read more

Keywords: customer service   Jill Wilson   scheduling  
Scripting the Pre-Book
  • October 14, 2011
  • NAILS Magazine

I can really relate to the deflated feeling Jill talks about in her post when a client shoots down your pre-book offering. Early on in my career, as I mentioned before, this feeling happened to me a

Read more

Keywords: customer service   Sandy Combs   scheduling  
Making It Tough to Say No, Part 2
  • October 10, 2011
  • NAILS Magazine

Picking up from my last post, I’d like to discuss some ways you can respond if your client initially says no to your offer to pre-book. So after the appointment, I’ve walked my client to the front

Read more

Keywords: customer service   Jill Wilson   scheduling  
Pre-Booking: Hitting the Numbers
  • October 7, 2011
  • NAILS Magazine

I can speak to my experiences with using the tactics Jill recommends to improve my pre-book percentage. I have been doing really well for a long time at asking every client to book her next appointment

Read more

Keywords: customer service   Sandy Combs   scheduling  
Making It Tough to Say No, Part 1
  • October 5, 2011
  • NAILS Magazine

In my last post  I showed you the math of how much money can be lost by not pre-booking just one pedicure. Hopefully the math made sense to you and you’ve started to make the pre-book

Read more

Keywords: clients   Jill Wilson   scheduling  
Math, Not Magic
  • September 30, 2011
  • NAILS Magazine

When I graduated from cosmetology school I had no idea how to project my earnings. As I said before, I just waited for my client to call or to walk in. As a result many of

Read more

Keywords: customer service   profitablity   Sandy Combs   scheduling  
The Goal: 75% Pre-Booking Rate
  • September 16, 2011
  • NAILS Magazine

Pre-booking has transformed our business. When we started the salon our pre-book percentage was abysmal — something like 20% for the entire salon. The phones were ringing off of the hook and the front desk staff

Read more

Keywords: Sandy Combs   scheduling  
Put an End to No-Shows and Cancellations
  • November 3, 2010
  • NAILS Magazine

By Lauren Gartland, Inspiring Champions No-shows and cancellations are costing you more than just money. Consider what it is costing you in your life not to have boundaries or use business systems? If you have no-shows

Read more

Keywords: scheduling  
Super Systems
  • January 15, 2009
  • NAILS Magazine

Ever wonder why you can go to any Starbucks in any town, in any state and have the exact same experience? You guessed it: they have systems! They probably can't spell your drink but they can

Read more

Keywords: Heather Goodwin   retailing   scheduling   team-building  
Holiday Whirlwind
  • November 3, 2008
  • NAILS Magazine

As the holidays come closer, and life and work get even more hectic, staying on track with coaching and number crunching is both more challenging and more rewarding. Rewarding? Yes. I know what my goals need to

Read more

Keywords: scheduling  
Key Relationships
  • October 9, 2008
  • NAILS Magazine

With the holiday season just a few short weeks ahead, how can one turn those new clients into lifelong relationships? Adrienne has spent this past year setting up relationships with not only new clients, but also

Read more

Keywords: Heather Goodwin   scheduling   team-building  
Creating "Top Gun" Front Desk Employees
  • September 25, 2008
  • NAILS Magazine

How can you ensure soaring sales and service? Start by considering both yourself and your front desk staff as "income-producing service providers". You see, so many front desk staff members who have come and gone have

Read more

Keywords: Heather Goodwin   scheduling   team-building  
Fall Into the Holidays
  • September 4, 2008
  • NAILS Magazine

All that glitters is gold...and Carolina blue and white (UNC), maroon and white (NC State), royal blue and white (Duke), and all of the other glitters that make up the institutional colors of the colleges in

Read more

Keywords: North Carolina   scheduling  
Handling Front Desk Turnover
  • August 26, 2008
  • NAILS Magazine

Ever feel like you finally have the front desk operators trained to book you exactly as you want your day to look like, only to have them quit? Ugh…it can be so frustrating. Whenever there’s a

Read more

Keywords: Heather Goodwin   scheduling   team-building  
Back from Premiere
  • June 12, 2008
  • NAILS Magazine

Ahhh, nothing like a great beauty show to confirm why I am in this business! I saw many familiar faces, and met some new people as well. Everyone was wearing, and doing, stiletto nails at the

Read more

Keywords: North Carolina   scheduling  
Balancing It Out
  • May 19, 2008
  • NAILS Magazine

The current challenges in the nail room are that it’s crazy busy some days, then quiet the next. I am trying to juggle re-booking everyone (especially my regulars that I would like to see in standing

Read more

Keywords: clients   scheduling  
Donning New Hats
  • May 12, 2008
  • NAILS Magazine

So much has happened in the past five months! Adrienne has formed a solid reputation that's not only growing rapidly, but she has also given the idea of "having your nails done" a totally different meaning.

Read more

Keywords: clients   Heather Goodwin   scheduling  
Booming Business
  • April 10, 2008
  • NAILS Magazine

Looking back at all of the numbers for the last two to three months shows the drastic turn my business has truly taken. Pedicure "season" has helped tremendously, as well as those gift cards from the

Read more

Keywords: retailing   scheduling  
Pedi Promotion
  • March 25, 2008
  • NAILS Magazine

The past week has brought me a bunch of positives: 62% of my clients rebooked; my average ticket increased $3 per client; the new Chi polish line is awesome, and so is the new foot file I

Read more

Keywords: salon services   scheduling  
Schedule Control
  • March 21, 2008
  • NAILS Magazine

It’s so exciting that Adrienne is finally making a name for herself and for her unique services. In a land that had never heard of "gel toes" she broke down the barriers by providing services to

Read more

Keywords: clients   Heather Goodwin   salon services   scheduling  
PREV12NEXT

Archives

Other NAILS Blogs

Subscribe to NAILS & SAVE!

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Loading...
 
Subscribe Today
Subscribe Today