Calendar-Challenged
  • March 4, 2015
  • Maggie Franklin

Scheduling gets pretty frustrating when your clients can’t figure out how to use a calendar.

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Keywords: client scheduling  
Nothing in Common
  • February 27, 2015
  • Maggie Franklin

Maggie can chitchat with anyone. Well, almost anyone.

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Keywords: client relationships  
I Guess She Showed Me!
  • February 25, 2015
  • Maggie Franklin

Maggie’s unhappy client got her revenge.

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Keywords: clients  
A Year Late for a Month-Late Notice
  • February 20, 2015
  • Maggie Franklin

Maggie’s landlord is not so organized when it comes to record-keeping.

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Keywords: leasing   record-keeping  
Work Isn’t Work
  • February 17, 2015
  • Maggie Franklin

For Maggie, work is a happy place.

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Keywords: job choices  
Spinning Straw Into Nails
  • February 11, 2015
  • Maggie Franklin

Maggie wonders if those uncooperative clients really have control issues.

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Keywords: clients  
All 50 Shades
  • February 4, 2015
  • Maggie Franklin

As far as Maggie is concerned, you can’t have too many shades of gray.

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Keywords: Fifty Shades of Grey  
Never (Say Never) Again!
  • February 2, 2015
  • Maggie Franklin

Tax-time makes Maggie rethink her earlier decision to hire an employee.

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Keywords: employee issues   taxes  
10 Minutes or Bust
  • January 29, 2015
  • Maggie Franklin

Maggie doles out tough love to late clients.

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Keywords: late clients  
The Doppelganger Effect
  • January 23, 2015
  • Maggie Franklin

Maggie has great expectations when a favorite long-lost client returns.

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Keywords: clients  
I Tot I Taw a Nay-Wady [Translation: Nail Lady]
  • January 21, 2015
  • Maggie Franklin

Maggie is fed up with clients who sound like 2-year-olds.

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Keywords: clients  
A Hot Mess
  • January 16, 2015
  • Maggie Franklin

Maggie usually doesn’t mind doing a fill over someone else’s work, but this set of nails was a different story.

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Keywords: backfills   fills  
Price Matching for Same Product Only
  • January 14, 2015
  • Maggie Franklin

Maggie’s tried-and-true client is suddenly playing a price-matching game.

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Keywords: service pricing  
Vicki
  • January 7, 2015
  • Maggie Franklin

Though they didn’t always agree, Maggie can’t help but acknowledge Vicki Peters’ enormous contribution to our industry.

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Keywords: obituaries   Vicki Peters  
It’s That Time!
  • January 5, 2015
  • Maggie Franklin

This year Maggie is determined to take her Wednesdays back — among other things.

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Keywords: goal setting   money   New Year's  

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