Born to be Wild
  • May 26, 2015
  • Maggie Franklin

With a vacation approaching, Maggie can’t wait to put some distance between herself and the drama of the salon.

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Keywords: time off  
Do Not Resuscitate
  • May 22, 2015
  • Maggie Franklin

Maggie doesn’t hesitate to confront clients about past sins.

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Keywords: client issues   communicating with customers   no-shows  
Sniff Cough Sniff
  • May 15, 2015
  • Maggie Franklin

How sick is too sick for a nail appointment?

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Keywords: sick clients  
Dear Clients…
  • May 13, 2015
  • Maggie Franklin

Maggie is fed up with clients who won’t get off the phone.

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Keywords: cellphones in the salon   client issues  
Another Option
  • May 11, 2015
  • Maggie Franklin

Maggie needs to remind herself that she has options.

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Keywords: client relationships   combatting burnout  
Paradigm Shifts
  • May 6, 2015
  • Maggie Franklin

Maggie is trading in one writing genre for another.

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Keywords: Maggie Franklin  
Bathtub of DOOM!
  • May 1, 2015
  • Maggie Franklin

Maggie knows too much about sanitation to get excited about a strange Jacuzzi tub.

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Keywords: pedicure sanitation  
Half Time
  • April 27, 2015
  • Maggie Franklin

Maggie is no longer certain nails are in her long-term future.

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Keywords: combatting burnout   common ailments of nail technicians   nail tech issues  
Six Months Out
  • April 24, 2015
  • Maggie Franklin

Maggie is learning about the downside of success — scheduling is a nightmare.

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Keywords: client scheduling  
Return on Investment
  • April 17, 2015
  • Maggie Franklin

Maggie contemplates the limits of her charitable impulses.

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Keywords: tradeshows  
Full Service: All Product Supplied at Salon
  • April 15, 2015
  • Maggie Franklin

Maggie is not too keen on clients bringing in their own nail supplies.

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Keywords: acrylics   client issues  
A New Month
  • April 10, 2015
  • Maggie Franklin

Just because Maggie isn’t with a client doesn’t mean she’s not working.

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Keywords: salon management   time management  
Inheritance
  • April 8, 2015
  • Maggie Franklin

Twenty-two years of doing nails takes a toll on the hands.

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Keywords: clients   ergonomics  
Poorly Represented
  • April 1, 2015
  • Maggie Franklin

Maggie doesn’t want her product reps dropping by.

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Keywords: distribution   products  
There Will Be Days Like This
  • March 30, 2015
  • Maggie Franklin

Maggie enjoys other people’s drama — up to a point.

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Keywords: client relationships  

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