Laying It on Too Thick
  • October 22, 2014
  • Maggie Franklin

Maggie can stand only so much praise from clients.

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Keywords: clients  
Crazy
  • October 15, 2014
  • Maggie Franklin

Maggie recalls one crazy client who lost it right before her eyes.

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Keywords: clients  
Check the E-mail
  • October 10, 2014
  • Maggie Franklin

Maggie wants her appointment-scheduling software to be more text-friendly.

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Keywords: appointment tracking   client scheduling   scheduling  
A Show of Our Own
  • October 8, 2014
  • Maggie Franklin

Maggie has high hopes for the new nail art competition show — despite the fact that she hasn’t seen it yet.

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Keywords: competitions   television  
Culling Your Client List
  • October 6, 2014
  • Maggie Franklin

Do “good” clients always earn their keep?

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Keywords: clients  
It Doesn’t Look Like the Picture
  • October 1, 2014
  • Maggie Franklin

Maggie says worst-case nail disease photos aren’t all that helpful to vigilant techs.

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Keywords: nail diseases  
Lock Down
  • September 26, 2014
  • Maggie Franklin

Getting into Maggie’s building isn’t as easy as it should be.

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Keywords: unique salon buildings  
I’m Pretty Sure I Already Have a Red That Matches
  • September 24, 2014
  • Maggie Franklin

Maggie has mixed feelings about the fashion industry’s foray into the world of polish.

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Keywords: designer nail products   fashion   Fashion Week  
The Client Cycle
  • September 19, 2014
  • Maggie Franklin

Maggie is wary of clients who bond by tearing down their previous nail tech.

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Keywords: client relationships  
Ticket to Service
  • September 17, 2014
  • Maggie Franklin

Maggie wonders if nail salons should start giving out service tickets.

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Keywords: communicating with customers  
Over-Diversification
  • September 12, 2014
  • Maggie Franklin

The Internet has done great things for our industry, but Maggie is finding there’s just too much out there.

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Keywords: social media   websites  
Too Many Hours in a Day
  • September 10, 2014
  • Maggie Franklin

Maggie gets flack for trying to limit her work hours.

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Keywords: scheduling   service hours  
The Center of It All
  • September 5, 2014
  • Maggie Franklin

There are a few downsides to Maggie’s location in the heart of downtown.

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Keywords: finding a location for your salon  
Who Did Your Nails?
  • September 3, 2014
  • Maggie Franklin

Maggie’s memory is shot after too many changes in the routine.

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Keywords: 3-D nail art  
The Schedule Shuffle
  • August 29, 2014
  • Maggie Franklin

Back-to-school means a lot of appointment-switching, but Maggie doesn’t mind.

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Keywords: client scheduling   scheduling  

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