Rob|b will hire all salary and commission-based employees (no booth renters). This way, we’ll be able to ensure a consistent service to our clients, no matter who services them. Our techs won’t be fresh out of school but probably won’t be seasoned vets either. We’ll be looking for people with a few years of experience but who we can still teach the Rob|b way of doing things.
We already have a salon M.O.M. (manager, operator, mediator), Nadine Galli. She was the first-ever employee at OPI back in 1981. I talked her out of retirement to work with us. She’s our human resources manager and will be doing hiring and training and handling all the employee issues. She’s already written the manual and employee handbook for us. If she ever has time, she can always fill in and do nails in a pinch.
There is so much still to do before our opening date, but I’m going to go ahead and warn you that there will be a lot of partying (think: three months of grand opening and celebrations) when the doors finally open. Stay tuned to the blog to read all about the continuing highs and lows of salon ownership. And, send me an e-mail sometime. There's an "Ask Robbie" link on the righthand column on this blog. I’ll be answering questions from other salon owners (and anyone else) here. We’re going to make this journey together.