August 22, 2011
SalonPOS has a user-friendly interface and easy accessibility features that allow users to manage clients, employees, and schedules anytime, anywhere.
Keywords: appointment tracking business tools client scheduling online booking salon software
August 1, 2011
Good Housekeeping asked its readers if they knew what to look for in a good salon.
Keywords: autoclaves Barbicide reader surveys salon sanitation
July 20, 2011
Total beauty in under an hour is a team effort at Style Bar Beverly Hills. For less than $100 ($99 to be exact), clients receive a hair blowout and style, a professional makeup application, and a perfect manicure and pedicure.
Keywords: full-service salons service pricing
June 17, 2011
It’s not so much what you say, but how you say it that makes a lasting impression on clients.
Keywords: communicating with customers first impressions
April 27, 2011
Store Vantage is a free, web-based scheduling and marketing tool that helps you schedule your appointments, track client preferences, and send automatic appointment reminders.
Keywords: client scheduling
April 20, 2011
Take advantage of the increased demand for double services and your salon could gain the reputation of being the go-to place to meet for coffee, drinks, even dinner and a movie.
Keywords: couples services marketing/promotions mommy and me manicures Mother's Day Mother's Day promotions
April 19, 2011
As service providers in the beauty industry, you have the opportunity to touch your clients' (and their familes') lives. Editor Hannah Lee shares her personal story.
Keywords: cancer client health customer service Mother's Day On My Mind
March 7, 2011
I've been thinking a lot about loyalty lately. Specifically, what makes clients loyal to certain salons or certain nail techs. Are you creating client loyalty?
Keywords: client relationships customer service Hannah Lee On My Mind
February 28, 2011
Clients of Ole Henriksen Face/Body Spa in Los Angeles won’t muss their manicures flipping through the pages of tattered old magazines. Instead they can read the latest digital editions on the spa’s iPads.
Keywords: customer service salon decor/design
February 25, 2011
As many techs struggle to get clients to take the plunge and dare to wear art on their nails, Tara Deck, owner of Tara Lea Esthetics in Chetwynd, British Columbia, Canada, can boast that 85% of her clientele wear nail art all the time. She credits her success with creating unique designs for each individual.
Keywords: handpainted nail art marketing/promotions nail art winter promotions
February 25, 2011
Choose one day a week or one day a month for a do-it-yourself workshop — facials, manicures, pedicures, makeup application, cut your own bangs — you get the idea
February 1, 2011
This appointment scheduling software can be added to your website to give clients the ability to schedule their own appointments online, 24/7.
Keywords: client scheduling salon software websites to watch
January 1, 2011
Most likely, the majority of your clients are people you enjoy, who give you energy, who make it easy to love your job. But there’s always that one.
Keywords: client issues client relationships
January 1, 2011
Salon Iris Software’s remote access site is up and running.
Keywords: computer systems salon software
November 22, 2010
| Photo Gallery
Get the down low for how to cater to four common client types — the glamour girl, control freak, escapist, and eco-conscious client — with nail styles, colors, services, and more that are fine-tuned to the needs of each.
Keywords: business tools customer service fashion