Business - Topic : communicating with customers

16 - 30 of 41
Previous Next

Site Offers Personalized E-Mail Marketing

October 1, 2008  | Article

Through its website, SignatureB Communications works with salon and spa owners to create customized, branded stationery that serves as the basis for a wide variety of marketing activities, including client newsletters.

Keywords: communicating with customers   marketing/promotions   web marketing  

My Biggest Challenge Is…

November 1, 2006  | Article

A career in the nail industry has its fair share of rewards, but with it can come issues that challenge even the most die-hard professional. From finding it difficult to retail products to being allergic to chemicals in the salon, it seems almost every nail tech has some concerns regarding her occupation.

Keywords: allergic reactions   communicating with customers   continuing education   cosmetology schools   customer service  

How to Earn an Extra $10,000 Without Working Overtime

October 1, 2006  | Article

Sell one more bottle of polish each day. If you sell one $10 bottle of polish you should make $5 net profit on it, adding up to an extra $1,800 a year.

Keywords: budgeting   communicating with customers   nail salon service pricing   nail tech assistants   raising prices  

Discount Spa Site Surveys the State of the Spa

July 1, 2006  | Article

Of  the women who’ve indulged, 88% think spas are too expensive and 69% perceive them as primarily for the wealthy.

Keywords: communicating with customers   industry research   spas  

Nail Guarantee Comes With Conditions

April 1, 2006  | Article

Kim Stevens advises tying your nail guarantee to your clients’ use of recommended home care products.

Keywords: communicating with customers  

When Customers Complain

July 1, 2003  | Article

No one likes to hear complaints from clients, but they go hand in hand with working in a salon. Thankfully, there’s a way to deal with customer dissatisfaction that will keep both you and your client content.

Keywords: client complaints   communicating with customers   customer service  

On the Couch Answers Your Salon "Sticky Situation" Questions

October 1, 2002  | Article

“How do I get salon clients to keep their hands off my stuff when I’m not there?”

Keywords: clients   communicating with customers   dealing with coworkers   difficult clients  

What Is Your Best Marketing Strategy?

April 1, 2002  | Article

This month's Reader to Reader offers ideas as diverse as how to display products to simply learning to be a good listener. 

Keywords: client referral systems   communicating with customers   customer service   little extras   marketing/promotions  

You Can Fire Your Clients

March 1, 2002  | Article

Dealing with a nightmare client isn’t a nail tech’s favorite part of the job, but it can be done in a quick and relatively painless manner. From writing letter to being Straightforward with her from the start, you can Straight that chronic complainer out or clump her for good.

Keywords: annoying clients   communicating with customers   customer service   firing staff  

On the Couch Answers Your Business Questions

November 1, 2001  | Article

How should a nail tech deal with a client whose family life is disturbing?

Keywords: booth rental   communicating with customers  

How to Handle Customer Complaints

November 1, 2001  | Article

We hope these tips on soothing angry clients may help.

Keywords: client complaints   communicating with customers   customer service  

As I See It: Reach Out and Touch Someone

November 1, 1999  | Article

Leave it to the first female president of the BBSI to get to the real heart of our industry and put forth a call to action that was simply about being a little nicer to people and putting the human touch back into our business dealings.

Keywords: communicating with customers   customer service   motivation  

Survival Tactics: Your Clients Can Tell You a Lot About Your Business

June 1, 1998  | Article

A personal relationship with a client is wonderful... it makes your job pleasant and helps build a loyal, standing clientele.

Keywords: communicating with customers   customer service  

Say No to "Nail Guilt”

January 1, 1998  | Article

Today, I realize that broken nails or nails with stress cracks or lifting aren’t always due to the technician’s error. Now I play detective, immediately referring to a mental checklist of possible causes.

Keywords: communicating with customers   customer service  

What Irks at Work

September 1, 1997  | Article

Keywords: annoying clients   communicating with customers   customer service   dealing with coworkers   Debbie Krakalovich  

Featured Products & Promotions   |   Advertisement

Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

Industry Statistics for

View All


FREE Subscription

VietSalon is a Vietnamese-language magazine and the sister publication to NAILS. Click the link below to sign up for a FREE one-year subscription.

Subscribe to NAILS & SAVE!

Get a free preview issue and a Free Gift
Subscribe Today!

Please sign in or register to .    Close
Subscribe Today
Subscribe Today