Topic : client relationships

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50 of the Worst Things Clients Have Said to Techs

October 25, 2017  | Nail Bytes

From commenting on weight loss to refusing to pay to demanding services despite an illness or family death, some clients just don't know how to be respectful or appropriate.

Keywords: client issues   client relationships   difficult clients  

Veteran Educators Launch Business Conference for Nail Salon Owners

October 19, 2017  | Article

Topics will include business planning, legal compliance, staffing and compensation, service pricing, marketing, and client relations.

Keywords: client relationships   consultants   legalities   networking event   service pricing  

The Nail Hub Podcast Transcription: Your Clients Aren't Lucky to Have You

August 10, 2017  | Article

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client issues   client relationships   client scheduling   Elizabeth Morris   The Nail Hub  

The Nail Hub Podcast: Your Clients Aren't Lucky To Have You

August 7, 2017  | Video

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career. 

Keywords: client relationships   Elizabeth Morris   The Nail Hub  

VBP President Believes in Personal Interactions

January 27, 2017  | Article

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Keywords: client relationships   networking  

Salon Gives Clients Personalized Welcome Sign

January 26, 2017  | Article

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

Keywords: client relationships   customer service  

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

January 5, 2017  | Video

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Keywords: Business   client issues   client relationships   client scheduling  

Nail Humor: Listening to Your Clients

December 20, 2016  | Video

Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.

Keywords: client relationships   male nail techs   nail humor  

Making a Difference in Our Clients’ Lives

October 23, 2016  | Article

Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.

Keywords: client health   client relationships   clients  

Crowdsourcing: Turning Clients Away

October 12, 2016  | Article

This month we asked nail techs: Have you ever turned away a client?
If so, why and how did you do it?

Keywords: client relationships   crowdsourcing  

11 Ways to Really Annoy Your Nail Tech

June 24, 2016  | Nail Bytes

Looking at all the ways a client can get attention from her nail tech, if only the negative kind.

Keywords: annoying clients   client relationships   Nail Bytes  

Crowdsourcing: How do you handle your clients when you go on vacation?

June 21, 2016  | Article

This month we asked nail techs: How do you handle your clients
when you go on vacation?

Keywords: client relationships   crowdsourcing   time management  

Tell Your Clients to Pay Up

March 11, 2016  | Article

Salon consultant Neil Ducoff has something to say to those nail techs who raise their prices, then let certain clients slide on the increase: Get a new backbone.

Keywords: client relationships   raising prices  

Heiress Remembers Nail Tech in Her Will

December 9, 2015  | Article

Nail tech Jenny Kim remembers her client Kaaren Parker Gray as a “kind lady.” In August, Gray died as a result of a heart attack, leaving Kim $50,000 in her will in recognition of her “love and devotion.”

Keywords: client relationships  

Body Language: Read Your Clients Like a Book

October 14, 2015  | Article

What are your clients and employees saying without words? Learning to read body language can help you manage employees and create happy returning clients.

Keywords: client relationships   communicating with customers  
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