client relationships

The Nail Hub Podcast: Your Clients Aren't Lucky To Have You

This week on The Nail Hub Podcast, Elizabeth Morris discusses how an entitled attitude can hurt your career.

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VBP President Believes in Personal Interactions

If you’ve ever purchased a product from VBP Worldwide, you might just get a visit from the company’s president, David Anthony.

Salon Gives Clients Personalized Welcome Sign

At Elan Hair Studio, a full-service salon located in Sea Girt, N.J., they’ve learned that a little personalization goes a long way in keeping clients happy.

The Nail Hub Podcast: Incentivize the Good, Don't Just Punish the Bad

Incentivizing clients to stay isn't just about charging cancellation fees. Elizabeth Morris explains that you also need to provide rewards for good behaviors.

Nail Humor: Listening to Your Clients

Dynh Le, owner of Guys Do Nails (GDN) Nail Bar in Wilmington, N.C., creates nail sketches about his experiences in the nail salon.

Making a Difference in Our Clients’ Lives

Gayla Snell, a nail tech and massage therapist at Salons on 407 in Highland Village, Texas, recently learned how a manicurist can touch others’ lives when they need it most.

Crowdsourcing: Turning Clients Away

This month we asked nail techs: Have you ever turned away a client? If so, why and how did you do it?

11 Ways to Really Annoy Your Nail Tech

Looking at all the ways a client can get attention from her nail tech, if only the negative kind.

Crowdsourcing: How do you handle your clients when you go on vacation?

This month we asked nail techs: How do you handle your clients when you go on vacation?

Tell Your Clients to Pay Up

Salon consultant Neil Ducoff has something to say to those nail techs who raise their prices, then let certain clients slide on the increase: Get a new backbone.

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