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Footlogix, Part 5 of 5

August 18, 2008  | Video

Closing remarks - educate yourself so you can educate your clients.

Keywords: customer service   Footlogix   medical pedicures   pedicures  

Competitor Lorena Marquez Returns

August 15, 2008  | Video

Entity's Lorena Marquez comments on her return to competition after a three-year break.

Keywords: competitions   Entity Beauty   Lorena Marquez   tradeshows  

Weather Any Financial Storm With Planning

August 1, 2008  | Article

Those feeling the pinch of these uncertain economic times may take issue with the old adage that the beauty industry is recession-proof. Being recession-proof, says Strategies’ Neil Ducoff, has nothing to do with the industry and everything to do with business planning. Here are his strategies to recession-proof your business.

Keywords: economy   money   recession   salon finances  

On My Mind: Girls Just Want to Have Pedicures

August 1, 2008  | Article

have you considered adding a few youth-focused services? They don’t need to include as many extras and you can charge a lower price so it’s affordable.

Keywords: building your clientele   children's services   Hannah Lee   niche marketing   On My Mind  

Would You Like to Book Your Next Appointment?

August 1, 2008  | Article

A salon owner discovers that getting clients to pre-book is an educational process for both the tech and the client.

A New Spa in Town

August 1, 2008  | Article

Forging new ground in Chicago, the owner of Nail Fetish Inc. is learning, looking, and listening for the best ways to make a great spa and clients are singing her praises.

SpaRitual Education Essentials for Spa Professionals - Part 1 of 3

July 10, 2008  | Video

SpaRitual offers progressive concepts designed to treat mind, body, hands, feet and nails.

Keywords: Business   customer service   SpaRitual  

SpaRitual Education Essentials for Spa Professionals - Part 2 of 3

July 10, 2008  | Video

SpaRitual offers progressive concepts designed to treat mind, body, hands, feet and nails.

Keywords: customer service   SpaRitual  

Reach Out to Your Instructors

July 1, 2008  | Article

Salon success handbook advises it is important to develop a working relationship with trainers in the industry.

Keywords: books   business tools   keeping your business competitive   sustainable business  

On My Mind: Are You Focused?

July 1, 2008  | Article

Keywords: client surveys   clients   On My Mind  

To Share or Not to Share

July 1, 2008  | Article

There’s no question workplaces have become more casual, but not all traces of professionalism have been erased. How do you maintain your professionalism when your personal life has become difficult? The challenge for techs is in knowing where to draw the line between personal and professional when the two are so closely connected.

Keywords: work life balance  

Our Own Worst Enemies: Dealing with Bad Coworkers

July 1, 2008  | Article

The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.

Keywords: Business   finding/retaining staff   staff management  

Education Leads to Retail Sales

July 1, 2008  | Article

Salon consultant Bryan Durocher of Durocher Enterprises offers a way to make opening a dialog with clients just a little bit easier.

Keywords: building your clientele   Business   education   educational materials   retail merchandising  

Get Your Monday Morning Wake-Up Call

June 1, 2008  | Article

Expert business advice given on a weekly basis and delivered right to your inbox.

Keywords: business tools   coaching   keeping your business competitive  

Milady U Provides Online ConEd

June 1, 2008  | Article

Milady U offers a new slate of online courses for professionals in the salon and spa industry.

Keywords: continuing education   Milady  

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