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SpaRitual Education Essentials for Spa Professionals - Part 2 of 3

July 10, 2008  | Video

SpaRitual offers progressive concepts designed to treat mind, body, hands, feet and nails.

Keywords: customer service   SpaRitual  

Reach Out to Your Instructors

July 1, 2008  | Article

Salon success handbook advises it is important to develop a working relationship with trainers in the industry.

Keywords: books   business tools   keeping your business competitive   sustainable business  

On My Mind: Are You Focused?

July 1, 2008  | Article

Keywords: client surveys   clients   On My Mind  

To Share or Not to Share

July 1, 2008  | Article

There’s no question workplaces have become more casual, but not all traces of professionalism have been erased. How do you maintain your professionalism when your personal life has become difficult? The challenge for techs is in knowing where to draw the line between personal and professional when the two are so closely connected.

Keywords: work life balance  

Our Own Worst Enemies: Dealing with Bad Coworkers

July 1, 2008  | Article

The coffee pot is on and dry, the retail area is dusty, and your coworker is happily filing the nails of one of your favorite clients. You are not alone. Nail techs just like you are facing the same issues in salons around the globe. Don’t let that bad coworker get your panties in a bunch. It’s time to band together and take back the salon.

Keywords: Business   finding/retaining staff   staff management  

Education Leads to Retail Sales

July 1, 2008  | Article

Salon consultant Bryan Durocher of Durocher Enterprises offers a way to make opening a dialog with clients just a little bit easier.

Keywords: building your clientele   Business   education   educational materials   retail merchandising  

Get Your Monday Morning Wake-Up Call

June 1, 2008  | Article

Expert business advice given on a weekly basis and delivered right to your inbox.

Keywords: business tools   coaching   keeping your business competitive  

Milady U Provides Online ConEd

June 1, 2008  | Article

Milady U offers a new slate of online courses for professionals in the salon and spa industry.

Keywords: continuing education   Milady  

Pick a Color, Pick a Stick

June 1, 2008  | Article

This clever idea for displaying polish colors allows a client to pick a color on a stick and hold it next to her skin, and the bouquet of nails makes a lovely focal point too.

Keywords: client issues   organizing supplies   polish   product displays  

Are Jeans and Sweats Up to Code?

June 1, 2008  | Article

Whether or not your salon has an official dress code, there are expectations that a certain standard be maintained. Just what that standard is may depend on the atmosphere, size, and location of your salon. We asked techs if there is ever a time when old jeans or sweats are appropriate attire for the salon.

Keywords: professional image   salon uniforms   staff management  

Can Doing Nails Make You Fat?

June 1, 2008  | Article

Staying active has to be a conscious effort. We can’t hold our jobs totally responsible for our weight issues, but they do play a role. I’ve seen from personal experience the effect of a sedentary job.

Keywords: As I See It   exercise   healthy working   wellness   work life balance  

Let’s Do Lunch

June 1, 2008  | Article

The lunch hour presents a unique time slot for you to draw in new customers who can try your salon “with no strings attached.” It’s also a time for regulars to pop in for a quick treat between their regularly scheduled appointments. Here are some great service ideas that’ll tempt clients.

Keywords: adding new services   alternative services   keeping your business competitive   marketing/promotions   promoting your services  

Is Your Business Drying Up?

June 1, 2008  | Article

With the country facing an economic slowdown of mass proportions, many in the industry are having to adjust the way they do business. But how much of our financial concerns can be blamed on the economy — and how much is simply the result of a change in the industry?

Keywords: Business   economy   keeping your business competitive   marketing/promotions   recession  

The Coaching Chronicles: Installment #2, Add-on Services and Referrals

June 1, 2008  | Article

In this occasional series, we follow along as Adrienne, a mother of two who just moved with her husband to North Carolina, works to rebuild her nail business from scratch. She’s working with Heather, a certified salon success coach, to help her succeed. If you missed the first installment, see NAILS February issue or visit The Coaching Chronicles blog (updated twice weekly) at http://blogs.nailsmag.com/coach.

Keywords: add-on services   blogs   building your clientele   marketing/promotions   networking  

BACKSCRATCHERS Salon Vac system

May 9, 2008  | Video

Attractive curved front, available in hundreds of colors, matte or gloss finishes, access from the back. When you place your order, our customer service department will contact you to assist in your selection of unit color and finish. Visit www.backscratchers.com (Resources/Downloads page) to download the Salon Vac brochure.

Keywords: Backscratchers   salon sanitation  

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