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A Work in Progress: Keeping Your Business Fresh

February 1, 2005  | Article

We're always trying to improve ... to make YOUR life and work easier.

Keywords: As I See It   customer service   keeping your business competitive   motivation  

Hire Smart: How to Find Great Employees

February 1, 2005  | Article

Uncovering a candidate’s skills, strengths, and weaknesses during an interview is a tricky business. Figuring out if she is a good match for your salon is even harder. But by asking the right questions, you can get the critical information you need to hire smart.

Keywords: employee issues  

Changing Scenery

February 1, 2005  | Article

Whether it’s revamping your current location or conquering uncharted territory in a new salon, how well you prepare for the renovation could be the difference between high hopes or high stress. While the most exciting part may be seeing it all come together, the most important part is done before you ever lift a finger.

Keywords: business   keeping your business competitive   salon decor/design  

Have the Courage to Let Bad People Go

January 1, 2005  | Article

It is better to turn down business, referring business to another salon, than to keep employees that I cloud your space with their negative attitude. 

Keywords: firing staff   Maisie Dunbar   Maryland   staff management   staff motivation  

In What Salon Environment Can a Nail Technician Be Most Successful?

January 1, 2005  | Article

Whether it’s working in a home-based salon, a nails-only or full service salon, or a day spa, every nail technician has a definite opinion on where a nail professional can be most successful.

Keywords: booth rental   booth rental vs employee debate  

Home-Based Salons: No Driving in the Snow and Other Perks

January 1, 2005  | Article

You can tend to your kids and other household matters throughout your workday. It may also be the worst thing. Below four salon owners discuss the pros and cons of having salon in their homes.

Keywords: Canadian nail techs   home salons   home-based nail techs   Pennsylvania   Utah  

Changing with the Times

January 1, 2005  | Article

The nail industry is ever-evolving. Nail veterans give us their take on the changes, both good and bad, they’ve witnessed firsthand and how they’ve grown throughout the years.

Keywords: acrylics   California   education   Florida   Illinois  

Are You Sure You’re Insured?

November 1, 2004  | Article

As a salon owner, why wouldn’t you protect your business assets — including your employees? While insurance can be a less-than-thrilling topic, getting educated, getting quoted, and getting covered will pay off in the long run. Booth renters, the same holds true for you.

Keywords: insurance  

Is the Mid-Level Salon Extinct?

September 1, 2004  | Article

No, it’s alive and well. The demise of the mid-level salon has been greatly exaggerated. In fact, these salons can be regarded as the bread and butter of the nail industry. We talked to several salon owners and industry experts to get their take on this industry trend.

Keywords: discount salons  

Salon, Suite Salon

August 1, 2004  | Article

Faced with the prohibitive costs of starting a business mixed with a desire for independence, some nail techs are turning to salon suites. These so-called “beauty malls” offer upwardly mobile techs a stepping stone between employee and salon owner.

Keywords: alternative careers   marketing/promotions   opening a new salon   salon suites  

Note to Spa Owners: Nails Rock

July 1, 2004  | Article

There’s a perception among certain salon and spa owners that nail services are low-end, unprofitable, “unspa-like,” and just plain smelly. The reality is, if you are ignoring nail services in your establishment you are paying for it in your bottom line.

Keywords: business  

Spell It Out:Developing Your Salon Training Manual

May 1, 2004  | Article

Creating a salon training manual may be just what you need to reorganize your business and elevate your team to a new level of professionalism. Although creating and implementing a service manual takes time and energy, the end results are well worth the effort.

Keywords: customer service   opening a new salon   staff management  

Who Owns the Client?

April 1, 2004  | Article

The question of who “owns” the client — the nail tech or the salon owner — is a tricky and emotional one, and in some cases, a legal question. Issues such as access to client records, who pays for advertising, and non-compete clauses only complicate matters further.

Keywords: booth rental   customer service   independent contractors  

The Ins & Outs Of Front Desk Etiquette

February 1, 2004  | Article

Keywords: client records   client retention   gift certificates   receptionist  

Make a Wish: Nail Techs Tell Us Their Hopes for the New Year

January 1, 2004  | Article

We called nail techs and salon owners around the country to find out what’s on their wish list for the nail industry. From better education to an improved economy, here is what some nail technicians are hoping to see in 2004.

Keywords: continuing education   professional image   professionalism   state licensing  

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Market Research

Market Research How big is the U.S. nail business? $7.3 billion. What's the average service price for a manicure? Dig into our decades' deep research archives.

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VietSALON

The U.S. Vietnamese salon industry represents more than half of all salons. VietSALON serves this market with a bi-monthly Vietnamese language print magazine and a community-oriented website.

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