Business > Business Management

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Credit Cards No Longer Welcome

May 1, 2009  | Article

Credit card processing fees eat into profit.

Keywords: economy   money  

On My Mind: What Is Your Stimulus Package?

May 1, 2009  | Article

It might be time to offer a short term "stimulus package" to keep your clients' business in this uncertain economy.

Keywords: keeping your business competitive   marketing/promotions   On My Mind   sustainable business  

Here Today, Gone Tomorrow

May 1, 2009  | Article

Don’t get caught off guard by a planned or sudden staff absence. With a bit of thought and planning, extended leaves won’t negatively impact clients or salon income.

Keywords: business tools   customer service   staff management  

Beauty Match Available Now on Cosmoprof North America Site

April 29, 2009  | News

Beauty Match, a free service that allows visitors to easily identify Cosmoprof exhibitors matching their areas of interest by selecting desired product categories, is live on the Cosmoprof North America website.

Keywords: Cosmoprof North America   tradeshows  

Upcoming Education: Global Artist Forum, LCN Master Classes, Nail University

April 29, 2009  | News

Upcoming educational events include the first Global Artist Forum in Kansas, LCN Master Classes taught by Somer Downes, and Shari Finger's Nail University in Elgin, Ill.

Keywords: continuing education   LCN   Shari Finger  

PBA Seeks Mentors/Mentees

April 16, 2009  | News

The PBA (Professional Beauty Association) operates a volunteer mentor program to help grow salon and spa businesses.

Keywords: associations   mentoring   Professional Beauty Association  

Doing Nails Down Under

April 2, 2009  | Article

“It’s a love, a passion, and an obsession,” says Australian nail tech Georgina Kuhnast, whose enthusiasm for nails prompted her to create Nail Tips Australia, an online nail forum for nail technicians, students, salon owners, and suppliers.

Keywords: international   websites to watch  

On My Mind: Seeing Green

April 1, 2009  | Article

Are you a conscious salon?

Keywords: eco-conscious salons   eco-friendly   green business   On My Mind   recycling  

Clearing Out the Clutter ... From Your Life

April 1, 2009  | Article

Learn to say “no thank you” to things that don’t match your goals or you just don’t enjoy. And start saying “yes” to things that are more fun, rewarding, and interesting.

Keywords: business tools   keeping your business competitive   marketing/promotions   promoting your services   work life balance  

Clearing Out the Clutter ... From Your Salon

April 1, 2009  | Article

Having problems getting that bottom drawer shut all the way? Do you have boxes, plastic bins, and show bags filled with unused goodies sitting in odd corners? Do you have a cupboard filled to overflowing with nail products and supplies? If so, it’s time to reorganize.

Keywords: business tools   keeping your business competitive   marketing/promotions   organization   promoting your services  

Clearing Out the Clutter ... From Your Books

April 1, 2009  | Article

Clean up the book? Update client files? Isn’t that like cleaning out the attic — a good idea, but not something you actually get around to? It’s a matter of setting aside the time — your clients will notice and your retention rate might improve.

Keywords: business tools   keeping your business competitive   marketing/promotions   promoting your services   work life balance  

Get Your Head Out of the Sand

April 1, 2009  | Article

Even if you don’t think they are valid, you must pay attention to employee complaints. Here are some tips on handling the gamut of grousing, from whining to worrisome.

Build a Customer Service Machine That Delivers

March 1, 2009  | Article

Book details 10 commandments to provide a world-class customer service experience.

Keywords: books   business tools   customer service  

Boosting Morale In A Sagging Economy

March 1, 2009  | Article

The news is reporting layoffs, bailouts, and an unstable world market.  Clients are murmuring about tight budgets and personal cutbacks.  With the air heavy with dread, nail techs should focus on their psyche and their systems.

Keywords: economy   keeping your business competitive   reader surveys   sustainable business  

On My Mind: Are Nail Services Endangered Treatments?

March 1, 2009  | Article

Nail salon techs need to be flexible and stay positive in order to survive in today's economic climate.

Keywords: economy   keeping your business competitive   On My Mind   sustainable business  

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