Blueprint of a First Year

Help Me Solve My No-Shows Problem!

by NAILS Magazine | June 13, 2013

So, it's the middle of my third week, and I have a recurring issue that I have never had such a problem with before: No call no-shows.

I've never had such a great no-shows problem. It's been with new walk-in clients. I've had to turn away every single walk-in who comes through the door because I've been booked solid. I immediately offer to schedule an appointment, which each has done and then I give them a business card.

Every single one has been a no call, no show. What in the world am I supposed to do about that? How do you all in the nail world deal with it? Help!!!

—Crystal, The Purple Pinky Nail Salon, Danville, Ky.
Read more about

Find out why over 400,000 subscribers love our newsletters

Load More