Working in a Casino Resort Spa

Shaune' Morris-Johnson works at the Rhythm City Casino Resort.

In making some December salon visits, I found myself slated to stop by a salon that was located in a Casino. This seemed like a very interesting prospect to me. I wondered how you would deal with a mostly transient clientele. Luckily Shaune’, a nail professional at the Rhythm City Casino Resort, was kind enough to write up a quick guest blog and give us a glimpse!

Working in a casino resort spa gives you the best of both worlds. You have your regular clients — clients you see during the holidays and vacations. And you also have clients you'll see just one time. The thing I focus on the most is giving every client who sits in my chair my professional best. Whether I see them in two weeks or never again, I want them to see my passion for our industry.

I make it my goal to ask my clients what they do and don't like about their nails. I try to highlight what they like and give them suggestions on how to correct what they don't like. Even something as simple as recommending a cuticle oil for a client will leave a lasting impression on them. I want them to remember their relaxing service with me. When they return to their homes, I hope I've raised their expectations for their next service provider.

— Shaune' Morris-Johnson

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