In my opinion, hand-washing should be a given procedure before any service is performed, ever. I have always had a hand washing-policy in effect for any of the guests that I perform services for — even
Did our client recently sneeze or cough into her hand? Does she have a sick family member at home? Did she wash her hands after going to the restroom? Did she apply her makeup or lotion
I have read several of Michael Cole’s books and am certain I have read the very theory Jill mentioned in her last post. The particular book I remember reading it in was geared more toward hairstylists,
This is the most powerful part of the first impression series. This information comes from one of my mentors, Michael Cole, an icon in our industry. I learned about communication from Mr. Cole many years ago
Jill, I have to thank you for posting on this topic. It is another of those things that we often assume is more of a common sense type of thought process that really isn’t. Odor is a
We only have 10 seconds to make a first impression — what will we do to make it a lasting impression? We’ve already discussed how significant it is to look like we’re a part of this
For the poor girl's sake, I am not going to include her contact info, but check out this post I found on our local Craigslist:"Hiiii(: My name is Ashley i am 17 years old && im
Last week I was in Lowe’s. Talking to the cabinet guy, who didn't really seem to have a clue what I meant when I said I needed someone to make me a new manicuring table.While we
Look, all I'm sayin' is that you cannot build a business without promoting it. Yes, lots of people are shy — that's all well and fine — get your Mom to promote you then. Or your
There's a little newspaper-style publication that gets sent out to salons in California called California Stylist. Apparently they have them in other states too, and I have a series of thoughts concerning the publication itself, but
media brand
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