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How to Meet and Greet

Here are 10 simple but powerful tools to get off to a good start and build on a positive first impression.

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On My Mind: Rules to Live By

Since January is your issue, written by you and for you, we asked nail technicians to give us their “rules to live by” in the salon. Here are 10 that we couldn’t agree with more!

Tearing Down Business Barriers

Complying with the Americans with Disabilities Act needn’t break the bank and may be as simple as doing what you are already good at. Take five parts hospitality, one part research, two parts active listening, and add a dash of compassion to create a salon that’s accessible to all.

Make It Personal

Make your salon the kind of place clients can’t wait to return to. These six little tips can yield big results by lending a personal touch to your business.

Living the Dream

From getting initial experience and photos to selling yourself at an appointment with an agent, this is a handy how-to guide for finding an agent for freelance manicuring work.

Throw a Grand Opening Party for Your Salon

Let's Do Launch: Creating a memorable opening for your nail salon requires intensive planning, organizational skills, and marketing savvy.

The ABCs and 123s of Customer Service

Sometimes we feel so much pressure to be more and do more for clients we overlook the elementary principles of customer service. But instead of fretting about what to do next, try going back to the basics.

Bridging the Gap: Getting Where You Want to Go

Have you fallen short of achieving your goals? You can move forward, create clarity, and put realistic steps in place to bridge the gaps in your life.

On My Mind: Great Expectations

This month's editor's note is written by 2008's #1 competitor, Lynn Lammers of Redlands, Calif.

Eight Steps to Building a Successful Brand

Help your business flourish with these must-do tips for instilling your brand in the market place.

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