1. Prepare, prepare, prepare. Prepare your key points ahead of time so you can get across your most important messages regardless of the questions asked. Likewise, make sure you know the time, setting, and focus of the interview.
2. Develop three key messages. Write your key messages down and practice them, so they’re easily delivered during the interview.
3. Tell the truth. Be honest. If you don’t know the answer to a question, simply say so and promise to follow up with the answer.
4. Keep it simple. Your answers should be short, clear, and easy to follow.
5. Smile. Whether you offer it in person or over the phone, a simple smile conveys confidence and creates a positive feeling for the story.
6. Be confident. You’re the expert.
7. Avoid jargon. Delete confusing acronyms and corporate-speak from your vocabulary and use easy-to-understand language.
8. All comments are on the record. Avoid awkward, dangerous “off-the-record” remarks. Assume that anything you say will be used.
9. Build bridges from tough questions back to your key points. Continue to deliver your message throughout the interview.
10. Thank the interviewer for his or her time and follow up on any additional items as promised. Do not ask to see the story before it runs. Do offer to clarify anything, and make yourself available for follow-up questions.
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