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I've been experiencing lifting when using PolyGel. What should I do?

January 18, 2018

I’ve been using PolyGel now for a couple of months and am experiencing lifting on the free edge of the nail after a week. Also, some clients’ nails are just popping off.

Answer

Some clients’ nails may need to be roughed up a little more than others. If you’re using a 180-grit buffer or a fine sanding band and your client is experiencing lifting, try using a 100-grit file or a medium sanding band to prepare the nail surface. 

Don’t go coarser than medium, though — that would be way too coarse for the nail surface. Many clients won’t experience lifting when you use a regular 180-grit buffer to prep, but if you notice that a client frequently has issues with lifting or nails popping off, using a rougher grit to prep the nails will most likely fix the problem.

— Bryan Vu, Hand & Nail Harmony educator, Houston

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E-mail it to Katherine.Fleming@bobit.com and check back here for an expert answer.

How can I prevent lifting when my client's hands are constantly in water?

I have a client who is in the medical field so her hands are constantly in water. She has me keep the length of her acrylic nails short. No matter what I do, she always has at least one nail that comes off, and she always has lifting and gets water under the acrylic. I prep the nails correctly, I have a cuticle bit to clean the cuticle area, and I wipe the nail with alcohol, dehydrate the nail, and prime the nail. What should I do?

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