Topic : client communication

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Connect With Clients — New and Old

November 28, 2013  | Article

Lots of techs are loving StyleSeat’s online booking — and not just because basic services are free. 

Keywords: client booking/scheduling   client communication   client relationships  

Access Your Business From Anywhere

November 28, 2013  | Article

TouchSuite Cloud | Salon offers all the benefits of a point-of-sale system with no need to purchase additional hardware.

Keywords: client communication  

Do You Put Clients Last?

October 3, 2013  | Article

Author and businessman Joseph Callaway points out 10 ways well-meaning business owners may be selling their customers short — and shares the deceptively simple solution to erasing these habits once and for all.

Keywords: client communication  

Consumer- Driven SafeSalonRating Debuts

September 6, 2013  | Article

Developed by podiatrist Dr. Robert Spalding and nail tech Athena Elliott, SafeSalonRating is a mobile app designed for consumers to evaluate a salon’s level of sanitation, education, and professionalism based on a five-star rating.

Keywords: client communication  

5 Things You Should Ask Your Nail Biting Clients, and Why

May 31, 2013  | Article

Use the information you gather from your consultation with nail biters not only to decide what you should do in the salon to help them break the habit, but also to educate them on the things they should be doing at home to guarantee their success.

Keywords: client communication   nail biting  

Kathy Jager Book: As the Chair Turns: Tips & Snips for a Promising Future

March 12, 2013  | Product

This book discusses the soft skills beauty professionals need for success.

Keywords: client communication  

Upselling: Not an Option but a Must

December 27, 2012  | Article

As a nail professional, my goal is to get the guest to come back — over and over again. How do I do that, you ask?  My strategy is simple: service, experience, and education.

Keywords: client communication   retailing  

Say What? Scripting Your Response

August 21, 2012  | Article

Let’s face it — the customer is not always right. But customers are always important, and we can make them feel much better by agreeing with them on the importance of the service qualities they identify and value

Keywords: client communication  

Artistic Nail Design Seeks Educators

April 21, 2012  | Article

Artistic Nail Design is looking to recruit motivated nail technicians to join its education team.

Keywords: Artistic Nail Design   client communication   manufacturers educators  

The Salon Inspector Says … Tip 5

April 17, 2012  | Article

Talk to your clients about sanitation and disinfection procedures at your salon.

Keywords: client communication   Inspector Monika  

Client Consultations by the Numbers

March 19, 2012  | Article

The consultation is your first opportunity to educate your new client and impress her with your professionalism.

Keywords: business building   client communication   client consultation   customer service  

Women's Facial Hair Maintenance

December 7, 2011  | News

In Glamour's December 2011 issue, many beauty questions were answered, revealing some important information about women's facial hair maintenance.

Keywords: client communication   client health   customer service   holiday products   Tweezerman  

Bikini Waxing Secrets

October 24, 2011  | News

Is it good to trim between bikini wax appointments? Why or why not? Bliss spa director Wendy Allred shares her advice.

Keywords: client communication   client health   tips   waxing  

Women Lead Differently From Men

August 5, 2011  | Article

According to one successful businesswoman, there are 12 natural talents that all women possess. These skills — that men covet — help women lead and succeed in the workplace.

Keywords: Business   client communication  

Communication Breakdown

June 17, 2011  | Article

It’s not so much what you say, but how you say it that makes a lasting impression on clients.

Keywords: client communication  

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