Q&A

I've been experiencing lifting when using PolyGel. What should I do?

Q.

I’ve been using PolyGel now for a couple of months and am experiencing lifting on the free edge of the nail after a week. Also, some clients’ nails are just popping off.

A.

Some clients’ nails may need to be roughed up a little more than others. If you’re using a 180-grit buffer or a fine sanding band and your client is experiencing lifting, try using a 100-grit file or a medium sanding band to prepare the nail surface. 

Don’t go coarser than medium, though — that would be way too coarse for the nail surface. Many clients won’t experience lifting when you use a regular 180-grit buffer to prep, but if you notice that a client frequently has issues with lifting or nails popping off, using a rougher grit to prep the nails will most likely fix the problem.

— Bryan Vu, Hand & Nail Harmony educator, Houston

Have a technique question? (about product application, troubleshooting, etc.)
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Encyclopedia

Also called nail fold; the deep fold of skin at the base of the nail where the nail root is embedded.
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